Lead Event Technician - Full-Time Downtown Santa Monica, CA (132)

Five-Star AudioVisual•Santa Monica, CA

22h•Onsite

About The Position

Five-Star AudioVisual, Inc. was founded in 1995 as a boutique audiovisual company serving the luxury market segment of the hospitality industry. They aim to provide the highest level of service for their partners and guests, staying at the forefront of technology through innovative strategies and high-level service standards. The company strives to become a seamless partner by embracing the history, culture, and character of each client and their community, creating immersive experiences that reflect individual personalities, ideals, and goals. Five-Star values enthusiastic, creative, and flexible talent, embodying passion, knowledge, integrity, and drive to deliver extraordinary service.

Requirements

Minimum of three years’ experience in the AV industry.
Advanced knowledge and experience with AV set-ups and strikes.
Background customer service or hospitality experience required.
Audio - microphones, speakers, sound systems, channel mixers, etc.
Video - LCD, LED, projectors, screens, monitors, etc.
Lighting - GOBO, gels, uplighting, basic lighting kits, stage lighting, etc.
Computers - Advanced knowledge on PC and Mac software.
Excellent interpersonal and communication skills.
Ability to work long hours on your feet.
Ability to consistently lift up to 75 pounds.
Ability to work a varied schedule.
Applicant to be authorized to work in the United States.
Valid Driver's License and a clean driving record are required to operate a Company vehicle.

Nice To Haves

Certification in AV technology or related courses.

Responsibilities

Assisting with the day-to-day functions of the audiovisual office in accordance with established company policies and procedures.
Accountable for the set-up, operation, and strike of all audiovisual sets.
Ensure the maximum in client service, operational efficiency, and profitability levels.
Provide outstanding customer service.
Significantly contribute to the effective management of the day-to-day operations according to company procedures.
Timely and accurate set-up and strike of equipment for client functions according to company guidelines.
Continually increase audiovisual skills and knowledge.
Maintain and cultivate positive public relations with Hotel account.
Maintain positive employee relations, strong team-player orientation, and communication standards.
Effectively utilize the company's business software.
Maintaining a high level of professional appearance, demeanor, ethics, and image of self.
Planning skills - able to effectively plan ahead.
Organizational skill - ability to manage multiple projects.
Problem analysis - ability to break down problems and find solutions.
Other related duties as required or assigned.