Lead Esthetician

OneSpaWorld•Cherokee, NC

31d•Onsite

About The Position

We are seeking an experienced Lead Esthetician to join our luxury spa team at Harrah’s Cherokee Casino Resort in beautiful Cherokee, North Carolina. This role is ideal for a highly skilled esthetician who is passionate about skincare, guest service excellence, and mentoring other professionals. As the Lead Esthetician , you will play a key role in maintaining exceptional service standards, training spa technicians, and ensuring that all treatments are delivered according to established spa protocols. This position combines hands-on service delivery with leadership and training responsibilities .

Requirements

Valid Esthetician License (required)
Minimum 3–5 years of professional esthetics experience
Strong knowledge of skincare treatments, waxing services, and product retailing
Excellent communication and guest service skills
Comfortable using Microsoft Office applications

Nice To Haves

Experience working in a luxury spa, resort, or hospitality environment preferred
Experience training or mentoring other technicians is highly desirable

Responsibilities

Provide expert skincare and esthetic services to spa guests
Train, coach, and mentor estheticians on service protocols and treatment techniques
Ensure consistent adherence to spa service standards and sanitation procedures
Support onboarding and training programs for new spa technicians
Conduct refresher trainings and introduce new or updated spa services
Assist the Spa Director with retail performance, service goals, and team development
Monitor product inventory levels and ensure proper use of professional supplies
Participate in technical interviews for new esthetician candidates
Support operational needs including scheduling coordination and team coverage when required