Lead EOP Advisor and Summer Bridge Coordinator (Student Services Professional IV)

California State University System • Sonoma, CA

107d • $6,320

About The Position

Under general direction of the EOP and Seawolf Scholars Program Director, the Lead EOP Advisor and Summer Bridge Coordinator performs strategic in-depth analysis of highly complex professional Student Services Professional work and is responsible for utilizing a combination of high-level analytical and high-level interpersonal skills in coordinating aspects of the design, coordination, and implementation of the Summer Bridge Program. The incumbent is responsible for working as a team member with fellow staff members and performs a wide variety of generally complex Student Services Professional work by providing comprehensive academic advising services to students. This includes, but is not limited to, understanding and fulfilling their degree requirements, collaborating with students on their individualized educational pathways, creating academic plans and schedules, assisting in declaring majors/minors, and supporting students in making decisions concerning their learning experiences, academic goals, persistence, and timely graduation. The incumbent is responsible for providing lead-work direction for the daily operations performed by Professional Academic Advisors and students of the department. The incumbent works collaboratively with other Professional Academic Advisors, university staff, faculty, administrators, and coaches to support the educational experience of EOP students, as well as perform other activities related to student success and academic advising. Focus will be given to the EOP and Summer Bridge student population, which includes, but is not limited to, the long-term planning for the recruitment, program eligibility, and on-time graduation of EOP students; addressing identified student challenges; using preventative approaches to solve issues affecting program eligibility and on-time graduation; and collaborating with Academic Affairs, including participating academic departments. The incumbent analyzes, develops, coordinates, and implements programs, events, and workshops that support the mission of EOP and the Summer Bridge Program; independently plans and organizes work requirements and tasks to be accomplished; determines work priorities; handles unusual situations without advice or instruction; solves problems and makes decisions, which have impact on the work of others and the department, within assigned areas of responsibility. In addition, the incumbent provides information and strategic guidance to create a safe space supporting the educational success, retention, and graduation of EOP students.

Requirements

• Graduation from a four-year college or university in a related field.
• Upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution.
• A master's degree in Counseling, Clinical Psychology, Social Work, Student Affairs and Higher Education may substitute for one year of professional experience.
• A doctorate degree and appropriate internship or clinical training may substitute for two years of required professional experience.
• Four years of progressively responsible professional student services work experience.
• Experience in advising students individually and in groups.
• Experience in analysis and resolution of complex student services problems.
• Advanced proficiency with computers, Microsoft Office (Word, Excel, PowerPoint), and Google Suite.

Nice To Haves

• Knowledge of databases and student information systems.
• Experience with PeopleSoft.
• Familiarity with EAB Student Success Collaborative.

Responsibilities

• Perform strategic in-depth analysis of complex professional Student Services work.
• Coordinate the design, implementation, and operation of the Summer Bridge Program.
• Provide comprehensive academic advising services to students.
• Collaborate with students on their individualized educational pathways.
• Create academic plans and schedules for students.
• Assist students in declaring majors/minors.
• Support students in making decisions concerning their learning experiences and academic goals.
• Provide lead-work direction for Professional Academic Advisors and students.
• Collaborate with university staff, faculty, administrators, and coaches to support EOP students.
• Analyze, develop, coordinate, and implement programs, events, and workshops for EOP and Summer Bridge Program.
• Plan and organize work requirements and tasks independently.
• Solve problems and make decisions impacting the department.

Benefits

• Medical, dental, vision, life and disability insurances.
• Retirement (CalPERS).
• Tuition waiver.
• Vacation and sick leave.
• 15 paid holidays each year.
• Public Service Loan Forgiveness Program (PSLF) Employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Master's degree
• Number of Employees: 5,001-10,000 employees