Lead Door Technician

Authority Dock and Door • Aurora, OR

44d • $25 - $30

About The Position

We are seeking a skilled and dependable Lead Door Technician who is passionate about delivering excellent service and guiding Junior Technicians as needed. If you take pride in your craftsmanship and enjoy solving problems in the field, we want to talk to you.

Requirements

• Strong mechanical aptitude
• Ability to understand standard and metric measurements
• Solid decision-making skills, including under pressure
• Basic electrical knowledge
• Proficiency with hand and power tools
• forklift and scissor lift experience
• High School Diploma or GED
• Field service and installation experience required
• Minimum 2 years in commercial/service technician roles
• Valid driver’s license with clean driving record
• Ability to climb and work from ladders up to 40 ft
• Ability to navigate office, warehouse, and mezzanine spaces
• Ability to lift up to 75 lbs
• Ability to operate a company vehicle

Responsibilities

• Mentor and coach Junior Technicians
• Monitor productivity and provide constructive feedback
• Create and manage work schedules
• Resolve field issues and customer concerns
• Train new employees
• Ensure adherence to company and safety policies
• Take disciplinary action when necessary
• Install and repair industrial and commercial doors and dock equipment
• Perform preventive maintenance and assess repair needs
• Install/repair openers, springs, tracks, pulleys, panels, and related components
• Maintain accurate inventory of parts
• Troubleshoot dock and door maintenance issues
• Maintain communication with management
• Prioritize safety and proper worksite procedures
• Build and maintain strong relationships with clients and vendors
• Handle after-hours emergency service calls as needed (paid at double time)
• Assist in the warehouse when required
• Support and work alongside Junior Technicians
• Report daily tasks and progress to the Service Manager

Benefits

• Variety of projects—from routine repairs to complex integrations
• Growth and advancement opportunities
• Double-time pay for any work performed before or after regular hours
• Prevailing wage opportunities on select projects
• Continuous learning: exposure to many different products, systems, and technologies
• Training and development support
• Medical benefits & retirement plan
• A company culture built on respect, teamwork, and doing the right thing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED