Lead Dockhand - Lake Vermilion

Your Boat Club LLC•Tower, MN

1d•$16•Onsite

About The Position

Come and join the best boating club in the business – Your Boat Club! Your Boat Club is seeking a part-time or full-time Lead Dockhand for our 2026 boating season at our location on Lake Vermilion in Tower, MN. As a Lead Dockhand, you will help create the best experience for our customers at Your Boat Club and report directly to the Location Manager. This individual will lead the team of dockhands and assist the Location Manager(s) to ensure a successful season. This is a seasonal position that will go till October.

Requirements

As far as necessary skills, the most important one of all is having the ability to provide high-quality customer service:
Great customer service skills
Strong communication skills.
Treat members, renters, and guests with respect.
Going above and beyond to ensure that everyone has the best experience possible.
Being on time, wearing a proper work uniform, and communicating with the Location Manager effectively.

Nice To Haves

Past lead experience is a plus.
Boating and fueling experience is a huge plus, but we are also willing to train on-site.
Knowledge about the area/body of water is also a huge plus.

Responsibilities

Leading the team by example
Assisting the Location Manager
Ensuring the boats are clean, maintained, and assisting with covering/uncovering the boats for customer use.
Carrying customer gear to and from boats.
Excellent customer service.
Gassing boats.
Opening and closing duties
Helping with the end of season tasks like power washing, etc.
Listen to and work to resolve member or rental customer issues and concerns as they arise.
Other duties as assigned, with the ability to advance!