Lead Dock Worker - Dayton

Goodwill Easterseals Miami Valley•Dayton, OH

About The Position

Do you have a desire to work for an organization driven by empowerment and full inclusion? Goodwill Easterseals Miami Valley is one of the largest employers in the region; with the mission to empower those with disadvantages and disabilities to improve their quality of life. We employ over 600 associates just in our retail stores alone. GESMV also offers over 40 programs and services to the community ranging from job readiness programs to assistive technology services. We offer part-time and full-time positions, with a variety of schedules and hours available. We are always looking for driven, enthusiastic people to join our team. Summary Provide leadership, organize and monitor the flow of goods being loaded and unloaded from the trucks. Provide training for dock personnel and close monitoring of safety procedures and policies. Essential Duties & Responsibilities Assists Retail Operations Manager in managing the flow of goods. Train and supervise employees in procedures. Model excellent customer service both internally and externally. Effectively utilize email and telephone, if applicable, to ensure communications are read and responded to in an appropriate timeframe. Complete reports accurately as assigned. Unloads or loads trucks at dock. Helps to load trucks on pick-up routes. Sorts merchandise into containers for processing and distribution. Maintains a clean and safe working area inside and outside of dock. May be required to utilize CDL on occasion. Comply with all Agency policies, procedures and safety standards throughout work areas and maintain same to meet CARF, Department of Labor and other regulatory standards. Other duties as assigned. Supervisory Responsibilities Dock Workers, Balers, and Truck Helpers. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

Minimum High school diploma or general education degree (GED).
CDL License Class A and current Medical Examiner's Certificate with an insurable driving record of the past 2 years (4 points or less) preferred.
Must have the ability to use a pallet jack, two-wheel dolly, and four wheeled carts.
Must be able to sort and pack merchandise for safe storage or transport.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Employee must maintain a valid driver's license and a driving record acceptable to Goodwill's liability insurance provider. If at any time the employee is unable to maintain a valid driver’s license and a driving record acceptable to GESMV’s liability insurance provider, they must immediately notify Human Resources.
Must maintain the ability to pass a criminal background check and random drug screens.
Able to load and unload trucks of merchandise including clothing, household goods, furniture and appliances.

Responsibilities

Assists Retail Operations Manager in managing the flow of goods.
Train and supervise employees in procedures.
Model excellent customer service both internally and externally.
Effectively utilize email and telephone, if applicable, to ensure communications are read and responded to in an appropriate timeframe.
Complete reports accurately as assigned.
Unloads or loads trucks at dock.
Helps to load trucks on pick-up routes.
Sorts merchandise into containers for processing and distribution.
Maintains a clean and safe working area inside and outside of dock.
May be required to utilize CDL on occasion.
Comply with all Agency policies, procedures and safety standards throughout work areas and maintain same to meet CARF, Department of Labor and other regulatory standards.
Other duties as assigned.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Responsibilities include training employees, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.