Lead Dispensary Pharmacy Tech

Ayr Wellness•Colonial Heights, VA

1d•Onsite

About The Position

Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and Virginia. The company cultivates, manufactures, and sells a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers. Ayr is re-imagining how it works and is looking for builders and doers to help shape what's next in the fast-moving, complex cannabis industry. As a Lead Dispensary Pharmacy Tech at AYR, you bring a patient-first commitment, serving as a go-to resource for your teammates, helping new techs find their footing, modeling best practices on the floor, and stepping up when the pharmacist needs a trusted partner. This role is earned through experience, reliability, and a genuine desire to make the team better, involving direct patient connection and a coaching dimension to share knowledge, reinforce compliance standards, and help build a reliable team.

Requirements

Must be at least 21 years of age.
Must maintain an active State Pharmacy Technician license.
Minimum two years of experience working as a pharmacy technician.
Customer-facing experience required.
Candidates must demonstrate the highest ethical standards.
Strong customer service mindset with a focus on patient care.
Ability to lead by example and foster a supportive, collaborative, and productive team environment.
Weekend availability required.
Pharmacy Technician certification required.

Nice To Haves

Cannabis dispensary experience preferred.
Prior experience mentoring, training, or leading peers in a retail or pharmacy setting strongly preferred.

Responsibilities

Welcome patients and caregivers with warmth and professionalism, creating a comfortable, judgment-free experience from the moment they arrive.
Consult with qualified patients and caregivers under pharmacist supervision to understand their needs and guide them toward appropriate cannabis products.
Educate patients on product types, delivery methods, dosing guidance, and potential interactions.
Build lasting patient relationships by being a consistent, trusted resource throughout their care journey.
Serve as a mentor and day-to-day resource for Dispensary Pharmacy Techs, helping new team members acclimate and develop confidence on the floor.
Support the onboarding and training of new techs, including product knowledge, compliance procedures, POS systems, and patient interaction best practices.
Model AYR’s values — Passion, Courage, Kindness, Reliability, and Progress — in every interaction and hold the standard for the team.
Communicate team questions, patterns, and concerns to the pharmacist or GM to support continuous improvement.
Step in as a floor lead during high-volume periods or in the absence of direct management, ensuring smooth, compliant operations.
Assist the pharmacist in filling and verifying prescription items as permitted under Virginia state law.
Input patient data and medication orders accurately into the POS system and applicable Virginia state systems.
Label, package, and dispense cannabis products in full compliance with Virginia Board of Pharmacy regulations.
Monitor the prescription fulfillment process and proactively resolve issues to maintain accuracy and efficiency.
Maintain accurate patient records, product tracking logs, and inventory controls.
Support all aspects of regulatory compliance within a Virginia-licensed cannabis dispensing facility.
Uphold the dispensary’s professional reputation through consistent, detail-oriented practice.
Show up as a collaborative, positive presence who makes the team and the space better.
Embody AYR’s values — Passion, Courage, Kindness, Reliability, and Progress — in every patient and teammate interaction.
Contribute to a supportive, high-performance team environment.