About the position
Campus Enterprises is NC State University's division of retail and hospitality organizations, including NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers, and the One Card Office. Each department is dedicated to providing service excellence, value, and enrichment of the student experience in support of academic success. NC State Dining provides campus-wide food services to students, staff, and faculty on the North Carolina State University Campus, operating 11 cafes, 3 food courts, 6 dining halls, 3 markets, 2 restaurants, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 190 permanent EHRA and SHRA employees. As a Pack member, you can enjoy exclusive perks designed to enhance your personal and professional well-being.
Responsibilities
- Supervise sanitation personnel to ensure a consistent and efficient dish-washing operation and working environment at the assigned location.
- Assign and direct the efforts of other dishwashers to ensure all daily tasks are scheduled and completed as required.
- Train employees in specific job assignments, including training in the proper and safe operations of all equipment used.
- Recognize, address, and resolve potential problems in service.
- Work to maintain a high level of sanitation through the kitchen, dining, storage, and disposal areas, including sweeping and mopping floors, emptying trash, and cleaning doors, windows, and kitchen areas.
- Check tables, chairs, and equipment to ensure items are in good repair.
- Review schedules and timekeeping for assigned staff to ensure proper employee coverage and utilization.
- Assist with stocking of beverages and other food items.
- Develop and maintain effective working relationships with others to encourage and support communication and teamwork.
Requirements
- Experience working in a fast-paced restaurant environment.
- Knowledge of cleaning and sanitation processes.
- Excellence in completing all tasks and performance goals.
- Ability to follow written and verbal instructions.
- Outstanding customer service skills, including the ability to remain professional and respectful under pressure when dealing with difficult situations.
- Strong written and verbal communication skills to effectively communicate with customers, peers, and supervisors.
- Ability to bend, twist, pull, and push; must be able to work in extremely hot and cold conditions.
- Ability to lift 30 pounds above head and up to 60 pounds on rare occasions, with or without reasonable accommodation.
- Ability to follow all safety procedures and protocols; incumbent will routinely handle sharp items such as knives and slicer blades as well as be around hot food items, food pans, ovens, fryers, steam tables, grills, etc.
- Ability to use or learn to use email.
Nice-to-haves
- Experience as a commercial dishwasher in a high volume kitchen.
- Knowledge of cleaning and sanitation processes.
Benefits
- Medical, Dental, and Vision
- Flexible Spending Account
- Retirement Programs
- Disability Plans
- Life Insurance
- Accident Plan
- Paid Time Off and Other Leave Programs
- 12 Holidays Each Year
- Tuition and Academic Assistance
- And so much more!
