The Direct Service Professional Lead is responsible for assisting the Program Manager and or Program Coordinator with oversight of the day to day, hands on operation of the community living home and the sound clinical and ethical habilitations of the individuals in our care. Assists residential leadership with daily operation of residence through direct service activity corresponding with Individual Service Plans and staff supervision when the Program Manager is not available. Responsible to ensure home licensing compliance. Assists Manager when crisis situations arise. Assists program staff in following correct crisis procedures. Practices safe and sound crisis prevention and intervention strategies by promoting and teaching the use of preventative strategies. May assist Program Manager in the review of incident reports for completeness before giving final reports to Program Coordinator. May assist the Program Manager with reviewing all daily documentation as needed following up the Program Manager and or program leadership as necessary. In the absence of a Program Manager the DSP Lead may be asked to complete psychiatric review forms for psychiatric appointments. Assists the Program Manager in conducting fire drills monthly and as needed and completes fire drill record. Completes all necessary documentation prior to end of shift including all staff resident and unusual incident reports. Implements all policy and procedures of Keystone; holds staff accountable for their actions and implements disciplinary action when necessary. Communicates regularly with Program Manager and or Designee to ensure continuity of care. Attends professional meetings as needed to represent an individual and KCR. Schedules, attends, and transports clients to appointments including medical, counseling, court, supervised visitation, psychiatric appointments etc. Promotes a safe and caring environment where individuals can learn and grow while enjoying a healthy and productive lifestyle. Supports residential activities such as maintaining of resident’s personal belonging, organizing and selecting appropriate outfits for work and recreation, involves individuals in community activities and events to enhance community living. Understands internal and external policies and follows employee rules of conduct and performance as set forth by Keystone; Promotes community awareness by demonstrating responsible, courteous behavior and a positive perception of individuals with developmental disabilities. Annually meets regulatory and agency in-service training requirements. Other duties may be delegated to the Direct Service Professional Lead as deemed necessary under the guidance of the Program Manager and or Program Coordinator.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees