Lead, Digital Performance and Insights
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About The Position
USAA is enhancing its digital experience to better serve our members' evolving needs. To support this, our marketing analytics team is expanding its focus to encompass the entire customer journey, from initial touchpoint to policy acquisition. We’re seeking a Lead Digital Analyst to drive impactful changes. You will be at the heart of digital storytelling and insight delivery – translating member behavior into clear, actionable tests and experience improvements. This role offers a unique opportunity to influence senior executive leadership on the direction of our digital transformation initiatives. As a Lead Digital Analyst, you'll leverage your expertise to build trust through data and empower decision-making throughout the organization. If you're a strategic thinker with a passion for data and a proven ability to lead, we encourage you to apply. We offer a flexible work environment that requires an individual to be in the office 4 days per week.
