Lead DevOps Engineer-SaaS Platform

Aravo Solutions, Inc.•Austin, TX

About The Position

The Aravo product development team places an emphasis on meaningful contribution by all members in a creative, collaborative, and sustainable environment where opportunities for growth, leadership, and recognition abound. The Engineering Leader will enhance and maintain a highly configurable, multi-tenant, enterprise class, SaaS solution that incorporates cross-organizational collaborative workflows, data integration, and a rich user interface built on a complex data model. This role will work primarily on driving Operational Excellence and improving our team’s Developer Experience through automation, visibility, and continuous improvement.

Requirements

Bachelor's degree in Computer Science, Information Technology, or equivalent experience in related field.
8+ years of DevOps experience, 3+ years in a leadership role.
Adept at designing and architecting solutions in self-hosted, private / public cloud, and hybrid environments (Rackspace, AWS, Azure).
Previous experience implementing DevOps best practices, tools, and methodologies, including CI / CD pipelines (TeamCity, GitLabs, GitHub Actions, Jenkins) and IaC (Ansible, Terraform, AWS CloudFormation / CDK).
Management of SaaS applications (Java, Spring Boot, Oracle), including monitoring, incident management, and triaging issues.
Deep understanding of observability tools for monitoring, logging, and analysis (Datadog, Sumo Logic, New Relic, Prometheus, Grafana, ELK/EFK).
Knowledge of networking principles and how it applies to data flow and security.
Experience debugging complex applications in Linux environments.
History of mentoring and growing effective engineering teams.
Worked within Agile and Lean software development teams.

Nice To Haves

Results oriented, product focused, and at ease in an environment requiring the ability to quickly and appropriately prioritize conflicting demands.
Strong analytical skills, and excellent verbal and written communications skills.
High degree of initiative consistently demonstrated by the active ownership of complex problems through their successful resolution.
Team player eager to work closely with, learn from, and mentor others while continually improving self and team.
Innately curious about new technologies and their practical application in a startup environment.
Flexibility and willingness to pitch in and wear more than one hat in a dynamic organization.

Responsibilities

Evolve DevOps practices by creating a culture of change, gathering continuous feedback, and driving efficiency through automation.
Manage and improve CI / CD pipelines and infrastructure as Code (IaC), focusing on engineering efficiencies, quality, and security, to accelerate deployment cycles.
Partner with product architects and engineering teams to influence architecture and drive key technology decisions.
Develop and execute a comprehensive strategy to ensure that all infrastructure, systems, and services are scalable, secure, and cost effective.
Drive operational excellence by implementing best practices for observability and incident management with KPIs to measure effectiveness and drive continuous improvement initiatives.
Ensure infrastructure, tools, software, and SaaS vendors adhere to security best practices and compliance requirements.
Build, mentor, and support a team of engineers, creating a culture of continuous improvement and innovation that meets business needs.
Assist in diagnosing and resolving customer issues, offering support for debugging and remediating issues.
Participate in Agile/Scrum practices such as sprint planning, daily stand-ups, and retrospectives as well as managing project timelines and deliverables effectively.
Provide 24/7/365 coverage to support internal and external customers.