Lead Dental Assistant

NEIGHBORHOOD HEALTH CENTER•Milwaukie, OR

1d•$25 - $35•Onsite

About The Position

Under the direction and support of the Dental Clinic Manager, the Lead Dental Assistant will assist in overseeing and coordinating day-to-day dental clinic activities, staff, and operations. This position will staff as a Dental Assistant providing direct chairside support to Dentists and/or Hygienists in the delivery of dental care and service at Neighborhood Health Center at least 50% of the time.

Requirements

High School Diploma or equivalent required.
Completion of Dental Assistant training program required.
Two years related experience and/or training required.
Valid and unencumbered Oregon EFDA (Expanded Function Dental Assistant) certificate is required.
Sealant certification is required.
Certification of radiologic proficiency issued by the Oregon State Board of Dental Examiners is required.
Current BLS for Healthcare Providers/CPR certification is required.
Ability to foster a fair, safe, and cooperative working environment through effective leadership, teamwork and problem-solving.
Ability to establish and maintain positive working relationships within the organization.
Ability to effectively support the Dental Clinic Manager, using good judgement and escalating issues that are beyond the lead scope or else that require a managers discretion.
Ability to communicate professionally both orally and in writing with a service-oriented approach, sometimes in stressful circumstances.
Ability to maintain confidentiality and comply with HIPAA policies.
Ability to work in a fast-paced environment.
Ability to answer and utilize multiple line telephone.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to learn and adapt to changing information and/or policies and procedures.
Must be able to display sensitivity to the population and patients served.
Must be able to demonstrate a record of reliable attendance and punctuality.
Ability to learn and/or proficiently use Epic Electronic Health Record.

Nice To Haves

Ability to fluently speak, read, and write in Spanish highly preferred.

Responsibilities

Monitors daily clinical workflow of front and back-office team.
Trains newly hired dental assistants and front desk staff on workflows.
Orders and tracks inventory for all dental supplies for assigned clinic.
Monitors OSHA compliance and safety data sheets for assigned clinic, bringing any safety issues to attention of the Dental Clinic Manager.
Supports the Dental Clinic Manager in handling staffing levels, adjusting the coverage as needed.
Works with staff members to address employee relation concerns as they arise with a problem-solving approach, escalating any major or ongoing circumstances to the Dental Clinic Manager.
Monitors all equipment and emergency supplies, informing Dental Clinic Manager when maintenance is needed.
Research patient questions regarding billing, as needed.
Collaborates with other clinic leads as needed.
Provides patients and their families with instruction on oral hygiene, oral disease prevention and post-operative instructions, including anticipated next steps and appointment information.
Sets up operatories and portable unit equipment and ensures that instruments, supplies, and equipment are immediately available for patient care.
Obtains and enters patient information into electronic dental record, including chief complaint, health history, medications, allergies, vitals, patient pain level
Provides direct clinical assistance to dentists and dental hygienists by performing 4-handed dentistry, including passing instruments for operative and oral surgery procedures and mixing filling and medicinal materials.
Performs expanded duty functions, including child and adult rubber cup oral prophylaxis.
Places temporary restorative material in teeth under the direction and review of a dentist, placing and removing matrix retainers for alloy and composite restorations, removing temporary crowns and cleaning teeth in preparation for final cementation, and performing preliminary fitting of crowns.
Places pit and fissure sealants under the direction and review of Dentist or Dental Hygienist.
Exposes x-rays and ensures all x-rays are suitable for diagnosis.
Takes oral impressions and pours models.
Maintains proper infection control practices at all times, including the following areas: PPE, hand hygiene, handling and disposal of sharps and biohazard waste, instrument sterilization, and dental operatory disinfection.
Communicates with Dentist of their daily schedule and patient information; communicate with dental team about schedule changes and informs providers of changes.
Communicates expected wait times to patients, Dentists, and dental receptionist.
Seats and positions patient in the operatory.
Serves as anesthesia monitor for patients receiving care under nitrous oxide sedation.
Assists in new employee training on specific tasks, as needed.
Effectively cleans and/or sterilizes instruments and treatment rooms according to company policies and procedures and in accordance with State and Federal regulations for infection control.
Charts findings and treatment plans under the Dentists or Dental Hygienists direction.
Performs all duties necessary to support tele-dentistry.
Performs receptionist functions on an as needed basis.
Maintains punctual, regular, and predictable attendance.
Complies with NHC standardized workflows, protocols, HIPAA, OSHA, and safety guidelines.
Performs other duties as assigned.

Benefits

We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.

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