Lead Delivery Driver

CVS Health•Springdale, OH

15d•$19 - $35

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Delivery Driver Lead is responsible for the quality and efficiency of the delivery drivers and their operations. In this high impact role, you will serve as a liaison between long term care facilities and delivery staff. You will train all transport personnel. In this role you will: Coordinate work schedules and delivery routes Monitor work flow to analyze patterns and trends Review and set standards for staff If needed; Provide timely and accurate delivery of medication, equipment, products and/or supplies into long term care facilities or patient’s homes Conduct routine staff meetings

Requirements

Driver’s license in good standing and a clean driving record
Must maintain a valid driver's license
Ability to use routing software (if applicable)
Ability to drive a standard transmission IF necessary
Verifiable High School Diploma or GED is required
The ability to concentrate on a task over a period without being distracted
Use and understand verbal and written communication to interact with customers and colleagues
Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
The ability to use math to solve a problem, such as calculating day’s supply of a prescription
Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem
Choosing the best course of action when faced with a complex situation with several available options
Customer service orientation
Sit, stand, stoop, bend and walk intermittently during the day.
Sit or stand seven (7) to ten (10) hours per day.
Lift up to twenty-five (25) pounds.
Finger dexterity to operate office equipment required.
Visual acuity to see and read fine prints. Specific vision abilities required by this role include close vision, color vision and the ability to adjust focus.
Must be able to hear normal voice sounds.
May be necessary to work extended hours as needed.

Responsibilities

Train all transportation personnel
Coordinate work schedule and delivery routes
Monitor work flow, analyze patterns and trends
Conduct routine staff meetings
Respect the privacy, confidentiality, and security of patient information and property
Access only the minimum amount of patient protected health information needed to perform your
Coordinate all special deliveries with the operations supervisor on duty
Maintain vehicles in good and safe condition to comply with DOT, OSHA, state and federal regulations, and Omnicare policies and procedures
Follow all applicable government regulations including HIPAA
Display behavior which exemplifies employee code of conduct guidelines
Other duties as assigned; Job duties may vary by location
Ensure shipments are accurate and deliveries are timely.
Perform physical inventories.
Sort all baskets from V2 according to facility units, location, and delivery times
Scans all medication pending for delivery
Prepares manifests and ancillary paperwork to correspond to appropriate nursing facility.
Retrieve medication totes from PVII pharmacists that are to be scanned for delivery (STATs included)
Check bins before delivery departure for missed meds
During down times assist pharmacy floor for additional support.
Scans manifests into system for confirmation of delivery.
Follow all applicable government regulations including HIPAA.
Take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times.
Maintain and full compliance with all Federal, State and Local laws and regulations
Maintain highest professional and ethical standards

Benefits

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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