Lead Delivery Driver- Tolleson

HD Supply•Tolleson, AZ

About The Position

Job Summary Facilitates load management, including the accurate and efficient dispatching of all dedicated drivers in the facility. Trains and provides support to new and existing associates on the transportation team. This position requires operation of a company or rental vehicle, and this operation may be done during the average work week. If selected for this position, the company will continuously monitor Motor Vehicle Records (MVRs). A requirement of this position is an acceptable MVR status and a valid driver’s license. At HD Supply, we believe that our core purpose is to improve our associates’ lives and equip them with the tools needed to provide exceptional customer experiences every day. As one of the largest industrial distributors in North America, we enable our customers’ success by consistently delivering what they need, where and when they need it. HD SUPPLY has more than 80 years of experience supporting our customers with leadership positions in the maintenance, repair and operations (MRO). With 44 distribution centers spread across 25 states and two Canadian provinces, HD Supply provides an expansive offering of approximately 200,000 SKUs featuring high-quality, name-brand and proprietary products – all at competitive prices. Combine this with our industry-leading, value-add services – including localized jobsite delivery, will-call and direct-ship options, diversified logistics and innovative solutions – and you can see why our more than 300,000 customers continue to trust HD Supply as their first choice supplier for getting the job done.

Requirements

A requirement of this position is an acceptable MVR status and a valid driver’s license.
Generally 7+ years of experience in area of responsibility.

Nice To Haves

Prior experience delivering merchandise to customers using a box truck or similar vehicle.
3+ years of experience operating material handling equipment.
No more than 2 minor accidents in the past rolling 3 years.
No more than 2 moving violations in the past rolling 3 years.
Wholesale distribution experience.

Responsibilities

Coordinates the loading and dispatching of all driver routes.
Oversees pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
Conducts daily route planning and optimization for drivers.
Serves as the primary point-of-contact for all driver-related issues.
Coaches and trains new and existing drivers on policies and procedures and provides feedback to management on team performance.
Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
Delivers customer orders within a service area, including interfacing with customers on order issues.
Provides exceptional customer service by being polite and professional during deliveries.
Provides feedback to management on escalated customer service and sales-related concerns.
Performs other duties and tasks as assigned.