Lead Delivery Driver / Dock Assistant

Barnabas Center

12h

About The Position

The Lead Delivery Driver / Dock Assistant is responsible for managing the Vonigo delivery software program and the pick-up, transport and delivery of goods from one place to another following delivery driving routes and schedules. The Lead Delivery Driver / Dock Assistant is responsible for managing the Barnabas fleet; including the cleanliness of vehicles, completion of inspections, performing preventative maintenance, accurate recordkeeping and scheduling of other necessary maintenance and repairs of vehicles. The Lead Delivery Driver / Dock Assistant is responsible for managing the daily operations of the New to You dock area; including the scheduling of employees and volunteers.

Requirements

Proven experience as a truck / delivery driver.
Adaptability and foresight to handle unexpected situations (traffic, weather conditions, etc.).
Demonstrated competencies in sales, products and service.
Ability to multi-task.
Excellent organizational and time management skills.
Solid communication, customer service, and problem-solving skills and the ability to work in a fast-paced environment.
High school graduate or equivalent is required.
Five years driving experience required.
Valid Florida Driver’s License.

Nice To Haves

One year commercial driving experience preferred.

Responsibilities

Plan routes and meet delivery schedules utilizing the Vonigo software program. Monitors software program to ensure efficient scheduling of pick up and deliveries.
Operate truck to pick-up, transport and deliver goods to and from customers.
Load, handle and transport goods and heavy cargo safely.
Manage vehicle in safe operating condition and maintain logs and records.
Inspect vehicle before and after each trip for mechanical items and safety issues and perform preventive maintenance.
Adhere to truck driving rules and regulations as well as with company policies and procedures.
Deliver goods and represent Barnabas professionally; with attention to customer service and safety.
Report defects, accidents or violations to the Resale Store Manager.
Manages the Barnabas fleet to ensure all inspections, preventative maintenance, and recordkeeping are maintained. Coordinates routine and other necessary maintenance and repairs of vehicles.
Oversight of the New to You dock area to ensure cleanliness, workflow and staffing to expedite donations to the backroom.
Teach, train, and develop new dock associates and drivers.
Lead by example on the standards of the Dock maintenance as well as Fleet Maintenance.
Report weekly to immediate supervisor on status of Dock and Fleet.
Serve as a brand advocate and ambassador in every interaction with customers and the public.
Direct customer inquiries to the Resale Store Manager.
Greet donors and customers with a courteous, polite and efficient manner, offering assistance and answering questions when indicated.
Assist donors with loading and unloading of items in vehicles.
Maintain and monitor trash, cardboard, recycles and other disposable items in back receiving rooms.
Support all backroom efforts as needed or requested to assure donated items are moved to the sales floor in a timely manner.
Assist as needed or requested in placement of items onto sales floor or in the removal of items from the sales floor.
Maintain and assure cleanliness of sales floor, restrooms, backroom, dressing rooms, and storage areas throughout the day. Ensure entire dock area is well organized and free of clutter, trash and items that could be a safety risk. Parking lot and all property (including garbage area) will be well maintained periodically throughout the day by removing all trash and ensuring that there are no safety hazards.
Assure sales areas are properly maintained, stocked, staged, neat and orderly to help promote sales.
Support and assist in the electronics area as needed.