Lead Decision Support Consultant

Highmark Health

2d • $41 - $67

About The Position

GENERAL OVERVIEW: This job is responsible for a wide range of analytics and reporting associated with the organization's financial, operational, and/or clinical performance. This job partners with customers within the Decision Support team and larger finance organization to provide general technical/data support on major initiatives. The incumbent aggregates detailed patient account or procedure level detail into usable datasets that are analysis-ready and accessible by non-technical end users. Assists with the growth and development of junior analysts on the team through teaching, coaching, and mentoring.

Requirements

• Bachelor's Degree in Business Administration, Computer Science, Statistics, or related field OR 6 years of related and progressive experience in lieu of Bachelor's degree
• 5 years of Decision Support and Data Analysis
• Proficient in Microsoft Office (Excel, PowerPoint, etc.)
• Advanced SQL
• Ability to extract, transform, or otherwise manipulate large quantities of data in order to support business needs
• Ability to design and deliver reporting or other data visualizations that provide valuable, actionable, intuitive, and timely business insights
• Ability to translate vague or ambiguous business needs into specific technical requirements that meet the needs of the customer
• Constant desire to improve existing technical tools/processes, in order to realize gains in reliability, performance, or user-friendliness
• Ability to juggle multiple projects at once and manage time effectively, in order to meet established deadlines
• Strong communication and interpersonal skills with the ability to develop partnerships across the organization
• Self-starter who takes initiative, and drives progress on major projects without being asked or with minimal supervision
• Tableau or other data visualization tools

Nice To Haves

• Master's Degree in Business Administration, Information Systems or related field
• 1 year with Project Management
• Relevant technical certifications (SQL, Tableau, Alteryx, etc.)
• Alteryx or other data wrangling/ETL tools
• R, Python, or other statistical/programming tools
• 5 years in a clinical setting or general understanding of hospital/physician practice operations
• 5 years in the Healthcare industry, particularly as it relates to hospitals or other providers

Responsibilities

• Responds to ad hoc requests for data and reporting from Highmark/AHN/Finance leadership or other partners. (10%)
• Gathers requirements and leads development of new Tableau dashboards that meet customer needs and enhance business understanding. (35%)
• Gathers requirements and leads development of new data sources, structures, and processes to support the needs of the Decision Support team and Finance organization. (35%)
• Leverages automation tools and techniques to improve reliability and reduce/eliminate the need for manual intervention. (10%)
• Engages IT and other key partners to advocate for new or improved technologies, tools, resources, processes, etc. (5%)
• Serves as an internal consultant to the AHN Finance organization, by understanding business needs, evaluating alternatives, and recommending a solution. (5%)
• Other duties as assigned or requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level