Lead Database Administrator

Panda Restaurant Group-posted 23 days ago
Full-time • Mid Level
Hybrid • Rosemead, CA
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The Lead Database Administrator is responsible for optimizing and enhancing the Real Estate Legal Team’s information systems to support the efficiency and effectiveness of the team. This position is the Subject Matter Expert whose primary role is to build, configure, customize, test, troubleshoot, and maintain the lease management database system and contract lifecycle management database system on Salesforce platform, including web-based, and other future technologies, ensuring data accuracy, integrity, and security. The Lead Database Administrator collaborates with cross-functional teams, including IS and system vendors, business analysts, and end-users, to analyze business processes, identify areas for improvement, and implement new innovative technology solutions.

  • Responsible for managing the contract lifecycle management (CLM) database system and contract management database.
  • Researches and resolves issues related to systems and specialized technologies.
  • Troubleshoots unexpected results or process flaws and recommends solutions.
  • Ensures data integrity and tests all system changes.
  • Proactively analyzes and recommends changes to the technology and oversees/conducts reconfiguration as needed.
  • Conducts testing and provides user training and support to ensure the technology meets business requirements.
  • Serves as the Subject Matter Expert for the Real Estate Legal Team’s information systems.
  • Manages and analyzes new system releases and interacts directly with technology vendors (consultants) to take advantage of the features offered in the technology applications.
  • Involves IS as needed in expanding and enhancing each technology application.
  • Partners with lead program manager to identify modifications to systems or alternative methods to improve workflow and increase efficiency of the users.
  • Works with IS and/or system vendors to implement changes.
  • Tests fixes/new features, including tracking issues through to resolution and securing end user acceptance.
  • Develops standard and ad hoc reports from visualization tool (e.g. Power BI) systems, ensuring data integrity and meeting regulatory and decision-making requirements.
  • Maintains reports and add-ins to help automate manual processes.
  • Monitors and documents post-implementation problems and revision requests.
  • Supports program managers on complex, cross-functional projects for enhancing processes and helps identify technology to support system process improvement.
  • Provides end-user training and support to ensure effective adoption of all functionalities.
  • Meets and coordinates with internal and external stakeholders to establish project scope, system goals, and requirements.
  • Develops, analyzes, prioritizes, and organizes requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow.
  • Ensures timely creation and accurate submission of reports to internal stakeholders.
  • Documents interfaces between new and legacy systems.
  • Bachelor’s degree required, preferably in Information Systems (IS), Computer Science or Software Engineering, or related field
  • Minimum seven years of experience in implementing and configuring Salesforce platform database, with a focus on real estate application
  • Successful completion of initial and periodically required trainings.
  • Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.
  • Salesforce Administrator certification preferred
  • Hybrid Work schedule
  • 401K with company match
  • Yearly bonus opportunity
  • Full medical, dental, and vision insurance
  • On-site fitness center, biometric screen, and flu shot clinic
  • Discounts at Panda restaurants, theme parks, and gym memberships
  • Paid time off starting at 15 days with 7 federal holidays
  • Continuous education assistance and scholarships
  • Income protection including Disability, Life and AD&D insurance
  • Bereavement leave
  • Benefits available for eligible permanent full time associates
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