Lead Data Scientist – Agentic AI & Decision Intelligence

CVS Health • Wellesley, MA

23h

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary We are seeking a Lead – Agentic AI & Decision Intelligence to pioneer the next generation of analytics and decision-making. This role will focus on building and scaling agentic AI frameworks, conversational analytics, and decision intelligence systems that transform how our Pharmacy supply chain business interacts with data. You will design and execute a customer-centric analytics strategy powered by AI agents, LLMs, and generative AI, ensuring insights are not just delivered, but acted upon. This is a highly visible role where you will own the vision, strategy, and execution of AI-driven decision systems, positioning the organization at the forefront of intelligent business analytics.

Requirements

• 5+ years of experience in advanced analytics, decision science, applied AI/ML
• 5+ years hands-on experience with LLMs, generative AI, or conversational AI frameworks (e.g., LangChain, AutoGen, CrewAI, RAG).
• 5+ years programming skills in Python and SQL, with experience deploying AI systems in cloud environments (GCP, AWS, or Azure).
• 5+ years' experience in at least one area of advanced modeling: predictive analytics, reinforcement learning, NLP, or causal inference.
• 3+ years' experience translating complex AI concepts into business impact, including stakeholder alignment and business value sizing.
• 3+ years' experience leading end-to-end AI-driven solution delivery: from data foundation to model orchestration to front-end adoption.
• 3+ years' experience exhibiting strong communication, storytelling, and customer engagement skills, with a passion for building solutions that are intuitive and impactful.

Nice To Haves

• Experience implementing agentic AI systems for conversational analytics, autonomous reporting, or decision support.
• Familiarity with Vertex AI and Google Cloud Platform, or equivalent enterprise AI platforms.
• Familiarity with BI tools (Tableau, Looker, Power BI) and analytics engineering (Snowflake, modern warehouses).
• Background in healthcare or pharmacy analytics, with a strong interest in improving outcomes through intelligent decision systems.
• Experience with UI/UX design, customer journey mapping, and design thinking (Figma experience is a plus).
• Knowledge of data observability, governance, and AI ethics to ensure trustworthy, transparent decision intelligence systems.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees