Zendesk’s Enterprise & Solution Architecture team, within our CIO organization, is looking for an Enterprise Data Architect SME who will guide us in building digital data systems and platforms. In this role you will provide strategic direction, standard processes, frameworks, design patterns, and contribute to our data architecture implementation including leading MDM architecture roadmaps. Additionally, you will collaborate with Enterprise Data & Analytics, Product Architecture and Security teams to design best-in-class data movement, integration, and transformation models that effectively deliver accurate data to our teams! This is a technical role working with innovative technologies while also being able to communicate sophisticated ideas to non-technical audiences. Collecting clear requirements is a key part of this role and will define the technical and practical strategy that teams employ across the enterprise. You will evaluate and design high-performance end-to-end data architectures, capture requirements, gaining consensus, and evolve data architecture as business strategies and technologies mature.