Lead Data Analyst, User Analytics & Insights

Fetch-posted 3 months ago
$151,223 - $170,653/Yr
Full-time • Senior
501-1,000 employees
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As the Lead Analyst of User Analytics & Insights within our New Markets (Expanded Core) vertical, you will play a pivotal role in shaping strategy through data. Reporting directly to the Director of User Analytics & Insights, you will serve as a thought partner to cross-functional leaders and drive high-impact decision-making. This role requires both technical expertise and strategic storytelling, with ownership of analytics processes that translate insights into actionable strategies that move the business forward. This is a full-time role that can be held from one of our US offices or remotely in the United States.

  • Act as a strategic thought partner to General Managers, Product, Marketing, and Engineering teams, using insights to drive measurable business impact.
  • Lead analytics project management, setting priorities and ensuring alignment with business objectives.
  • Communicate complex technical concepts clearly to non-technical stakeholders, ensuring data-driven decisions always prioritize the customer experience.
  • Turn insights into action by designing initiatives, influencing roadmaps, and helping teams operationalize data-driven strategies.
  • Leverage SQL and visualization tools (e.g., Hex, Grafana) to manipulate data and deliver accurate, meaningful analysis.
  • Build and maintain automated KPI dashboards and monitoring reports to track performance.
  • Partner with business and engineering teams to design and deploy analytical solutions.
  • Improve data quality and maintain scalable, well-documented analytics processes for long-term reusability.
  • Translate analytical findings into clear business narratives and recommended next steps that inspire action.
  • Own the end-to-end experimentation process, collaborating with product and marketing on test design and execution.
  • Develop predictive models to uncover user segmentation, identify behavioral insights, and proactively recommend actions that drive growth and engagement.
  • 8+ years of experience in analytics, insights, or strategy roles.
  • Expertise in data visualization and dashboard creation.
  • Strong proficiency in SQL for data manipulation and analysis.
  • Experience with data modeling.
  • Proven ability to translate insights into action by driving strategies, initiatives, and measurable outcomes.
  • Demonstrated success working cross-functionally with multiple stakeholders to influence change and impact business direction.
  • Skilled at analytics project management and prioritization.
  • Hands-on A/B testing and experimentation experience.
  • Experience with machine learning techniques and predictive modeling to identify trends, segment users, and guide strategy.
  • Strong presentation skills with the ability to translate technical concepts for non-technical audiences.
  • Comfort using Google Sheets for collaboration and analysis.
  • Ability to thrive in a fast paced environment.
  • Experience with dbt data modeling.
  • Prior experience blending commercial strategy with data insights.
  • Experience working with retail analytics.
  • Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
  • 401k Match: Dollar-for-dollar match up to 4%.
  • Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
  • Continuing Education: Fetch provides ten thousand per year in education reimbursement.
  • Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy.
  • Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break.
  • Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
  • Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
  • Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US.
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