Lead Cycle Fill Technician - 1st Shift

Polaris Pharmacy Services•Breckenridge Park, FL

About The Position

At Polaris Pharmacy Services, we’re more than a pharmacy — we’re a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we’re raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support. Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job — we provide competitive pay, robust benefits, and genuine opportunities for career advancement. If you're passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us. JOB SUMMARY: The Lead Cycle Fill Technician at Polaris Pharmacy Services is responsible for overseeing the cycle fill process, ensuring efficiency, accuracy, and compliance with company standards and regulatory requirements. This role involves managing a team of technicians, optimizing workflow, and maintaining the highest levels of customer satisfaction through timely and precise medication dispensing. SCHEDULE: 8:00am - 4:30pm. Occasional weekends may be required as business needs arise.

Requirements

Strong leadership and team management skills, with the ability to motivate and guide a team effectively.
Excellent organizational skills with the ability to manage multiple tasks and priorities efficiently.
Proficient in the use of pharmacy management software and Microsoft Office Suite.
Strong attention to detail and accuracy in medication dispensing and documentation.
Excellent communication skills, both verbal and written, with the ability to interact professionally with staff and clients.
Ability to work collaboratively in a fast-paced environment while maintaining a high level of customer service.
Knowledge of pharmacy regulations and compliance standards.
High School diploma or equivalent required
Pharmacy technician licenses/certifications required by state regulations and state of practice.

Nice To Haves

Previous pharmacy experience preferred (one or more years of long-term care experience preferred)

Responsibilities

Supervise and lead a team of cycle fill technicians, providing guidance, training, and performance evaluations to ensure high-quality service delivery.
Coordinate and manage the daily cycle fill operations, ensuring that all prescriptions are filled accurately and efficiently within designated timeframes.
Monitor inventory levels and collaborate with the procurement team to ensure adequate stock levels are maintained to meet patient needs.
Implement and enforce standard operating procedures (SOPs) to ensure compliance with company policies and regulatory requirements.
Identify areas for process improvement and work collaboratively with the pharmacy management team to implement changes that enhance operational efficiency.
Ensure that all cycle fill activities are conducted in a manner that prioritizes patient safety and confidentiality.
Act as a point of contact for resolving complex issues or discrepancies related to the cycle fill process, ensuring prompt and effective resolution.
Maintain accurate records and documentation related to cycle fill activities, ensuring data integrity and compliance with audit requirements.
Foster a positive and collaborative work environment, encouraging team members to share ideas and contribute to continuous improvement initiatives.
Stay informed about industry trends and advancements in pharmacy technology to enhance the cycle fill process and service offerings.

Benefits

Medical, Dental, and Vision insurance
401 (k) (available for Part Time & Full Time EEs)
Company Paid Life insurance
Short-term and Long-term disability insurance
Tuition reimbursement
Personal Time Off (PTO)
Competitive pay with annual performance reviews and merit-based raises
Career growth potential
Annual on-site voluntary Flu Vaccines
Employee referral bonus program
Paid holidays are provided annually, with 6 days offered each year, along with 5 sick days.
Employees earn up to 10 PTO days each year, with rollover options and milestone bonuses.
Employees have the option to cash out up to 10 PTO hours each quarter for added financial flexibility.