Lead Customer Service Representative

Circle K•Birmingham, AL

22h•Onsite

About The Position

The Lead Customer Service Representative position at Circle K involves greeting customers, operating the register, cashiering, making purchase suggestions, and potentially working with the food program. A key aspect of this role is gaining entry-level management experience by regularly leading shifts. Responsibilities also include maintaining high standards for store appearance and providing fast, friendly service, working both inside and outside the store. The role requires regular and predictable onsite attendance and interaction with many customers daily within a fast-paced, fun, and energetic team environment. Circle K is a global company with 130,000 employees across 16,000 stores in 26 countries, committed to employee growth and development.

Requirements

Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Leading a team of employees
Entry level employee supervision

Nice To Haves

Retail and customer service experience
Entry level management experience
Sales associate or cashiering experience
High School Diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!

Responsibilities

Greet customers
Run the register
Cashier
Make purchase suggestions
Work with our food program
Lead shifts on a regular basis
Work around the store (inside and out) in many different areas to help maintain our high standards for store appearance
Provide fast and friendly service to our customers
Provide regular and predictable onsite attendance
Interact with many customers daily
Work with a fun, energetic team accomplishing daily tasks around the store