Lead Customer Service Coordinator / CSC Rehab

Ardent Health Services • Albuquerque, NM

90d

About The Position

Join our team as a day shift, full-time, Admitting - ER&OP Registration Lead Customer Service Coordinator in Albuquerque, NM. Thrive in a People-First Environment and Make Healthcare Better. We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. We use advanced technology to support our team and enhance patient care. Get to Know Your Team: Lovelace UNM Rehabilitation Hospital includes state-of-the-art rehabilitation services for patients recovering from health care conditions. It is the only rehabilitation hospital in the state accredited in six programs by the Commission on Accreditation of Rehabilitation Facilities.

Requirements

• High School Diploma or GED equivalent
• Two (2) years of directly related experience
• Medical Terminology
• Knowledge of office procedures
• Knowledge of insurance plans

Nice To Haves

• Associate's degree in a related field of study
• Medical Office Experience

Responsibilities

• Leads and oversees the daily duties of assigned staff within a designated department.
• Provides guidance and training to assigned staff responsible for admitting, registering, scheduling, and verifying patient insurance policies.
• Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
• Adheres to policies, procedures, and regulations to ensure compliance and patient safety.

Benefits

• Career growth opportunities
• Tuition assistance
• Paid time off
• Comprehensive health benefits
• Supportive, inclusive culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED