Lead Custodian (1st & 2nd shift availability) - OFMD

Washington University in St. Louis • Logan, UT

22h • $19 - $30 • Onsite

About The Position

The Operations & Facilities Management Department (OFMD) at WashU Medicine provides essential services that sustain the medical campus’ mission of excellence in patient care, research, and education. Guided by our PRIDE+ Core Values of Professionalism, Respect, Integrity, Dedication, Excellence, and Mutual Support, we foster a culture of accountability, service, and collaboration across the medical campus. OFMD manages the maintenance and operation of more than 65 buildings, encompassing over 14.8 million gross square feet, including the 11-story, 609,000-square-foot Neuroscience Research Building (NRB), home to one of the world’s largest concentrations of neuroscientists. Our team delivers operational and administrative support, strategic planning, and project management to ensure efficient, safe, and innovative facility operations. As WashU Medicine continues to expand its clinical, research, and teaching footprint across and beyond campus, OFMD remains a trusted partner, driving excellence through seamless facility management and unwavering support of the university’s mission. For additional information, view a quick message from some of our employees: https://facilities.med.wustl.edu/Careers. Assists the supervisor with the daily routine of custodial personnel and scheduling or coverage problems. Serves as working lead to ensure that all custodial duties are performed in a high-quality manner. Maintains a safe and healthy work area for staff, visitors, and customers.

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• Custodial/Janitorial Industry (5 Years)

Nice To Haves

• Chemicals Handling
• Cleaning Work Area
• Customer Service
• Dilutions
• Equipment Maintenance
• Equipment Operations
• Organizational Commitment
• Professional Integrity
• Safety Procedures
• Sound Judgment
• Strive for Excellence
• Teamwork
• Working Independently

Responsibilities

• Responds to dispatch service requests from customers and field out to the day crew personnel.
• Covers all areas daily, conducting spot checks to ensure thoroughness and quality of cleanliness.
• Instructs personnel in the proper manner of execution of responsibilities and reports daily progress to the supervisor.
• Compiles a monthly list of supplies needed and submits the order to the supervisor.
• Assists the supervisor in contacting customers to discuss problems or concerns.
• Handles and resolves customer complaints.
• Prioritizing problems or issues at times with several different customers may be necessary.
• Conducts tours with customers and follows up to advise on progress, etc.
• Holds group/team meetings to discuss issues of concern and follow up with employees in the absence of a supervisor.
• Discusses all safety issues and provides proper PPE.
• Assists the supervisor with on-the-job training for new employees across every phase of their job, including chemical and equipment use.
• Provides continuous training using on-the-job coaching methods for current employees.
• Provides training on new products and/or equipment when necessary.
• Ensures that all keys, pagers, and radios are checked in and out in accordance with procedures.
• Ensures that laundry is cleaned and distributed to all satellite offices on each shift.
• Manages moves and set-up for special events.
• Performs other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED