Lead Credit and Collections Representative

SoneparAuburn, WA
1d$30Onsite

About The Position

There’s a Place for You at North Coast A career at North Coast is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. North Coast offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout Oregon, Montana, Alaska, Washington and we are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.   Being “Powered by Difference” means we respect and value diverse perspectives. North Coast we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Requirements

  • Accounts receivable and collections experience preferred.
  • Collections in the construction industry a plus
  • Excellent communication skills, both written and verbal
  • Strong computer skills, intermediate skill level on MS Word and Excel
  • Excellent organizational skills and be able to multitask and prioritize
  • Ability to handle a different range of personalities in a professional and courteous manner
  • Ability to work independently and team oriented
  • Office environment mainly seated at a desk with heavy phone and computer use
  • Usual 40-hour work-week Monday through Friday
  • Requires punctual regular and reliable on-site attendance

Responsibilities

  • Monitor receivables and collection of over-due balances and account reconciliation
  • Job account maintenance and monitoring lien deadlines and complete lien releases upon request
  • Coordinate collection/customer disputes between Sales/Operations and the customer
  • Provide customer support and process customer payments and process refunds
  • Monitor customer credit limits and credit holds
  • Answer phones and customer service
  • Other duties as assigned

Benefits

  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Tuition Reimbursement
  • Employee referral bonus
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Assistance Program (EAP)
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