Joe's Lead Counter Attendant

Multnomah Athletic Club • Portland, OR

2d • Onsite

About The Position

Are you passionate about providing exceptional customer service in a fast-paced environment? The Multnomah Athletic Club is seeking a Lead Counter Attendant for Joe's Restaurant. This role involves preparing and serving food and beverages to members and guests promptly and with a smile. You'll be a key player in ensuring smooth operations by maintaining clear communication with team members and other departments. If you're enthusiastic, detail-oriented, and thrive in a customer-focused setting, we want to hear from you!

Requirements

• High school diploma or equivalent preferred.
• Possession of a valid Food handler’s and OLCC (18 and older only) card mandatory.
• Prior experience in a similar environment (coffee shop, sandwich shop) preferred.
• Physical ability to stand for long periods of time, bend, reach, twist, and lift at least 20 pounds regularly & climb stairs required.
• Excellent customer service and decision-making skills.
• Physical ability to operate point of sales system, professional cooking equipment including knives, espresso machine, blender, and ovens.
• Ability to establish and maintain effective working relationships with coworkers, members, and staff.
• Ability to perform the essential job functions.

Nice To Haves

• Prior experience in a similar environment (coffee shop, sandwich shop) preferred.
• High school diploma or equivalent preferred.

Responsibilities

• Provide enthusiastic, prompt, and positive service to members, guests, and employees.
• Maintain a friendly, professional attitude and work collaboratively with the team.
• Prepare and serve food and beverages (including espresso drinks, smoothies, deli items, and hot foods) according to standards.
• Ensure accurate transactions and membership verification.
• Uphold cleanliness and sanitation standards, including dishwashing and waste disposal.
• Restock supplies, rotate products, and communicate with the kitchen team regarding inventory.
• Follow safety policies and proper food handling procedures.
• Complete opening, closing, and side work duties as assigned.
• Maintain equipment and supplies to prevent damage or waste.
• Serve alcohol responsibly in compliance with OLCC guidelines.
• Demonstrate reliability through regular attendance and adherence to timing standards.

Benefits

• Full-time employees: Enjoy medical, dental, and vision insurance.
• Facility access: Free access to our exercise room and classes, climbing gym, and pools.
• Convenience: Free parking and discounted public transportation passes.
• Retirement: Participate in our 401(k) program with an employer match.
• Well-being: Access our Employee Assistance Program (EAP) for free.
• Perks: Enjoy discounts on club services and meals.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees