Joe's Lead Counter Attendant

Multnomah Athletic Club • Portland, OR

2d • Onsite

About The Position

Multnomah Athletic Club is more than Portland’s most legendary hub of sports and socializing. It’s like a small city unto itself. Where else can you find four restaurants, three pools, a climbing gym, state-of-the-art studios and fitness suite, a complex of racquet sport courts, massage offerings, a boutique, plus a grand ballroom and variety of events spaces all in one place? To say that every employee of MAC has room to move is an understatement almost as big as MAC’s 600,000 square feet of recreational possibilities. Want a career with a future? A campus worth exploring? A one-of-a-kind community on which you can have a direct impact? MAC is all of those things and more. Are you passionate about providing exceptional customer service in a fast-paced environment? The Multnomah Athletic Club is seeking a Lead Counter Attendant for Joe's Restaurant. This role involves preparing and serving food and beverages to members and guests promptly and with a smile. You'll be a key player in ensuring smooth operations by maintaining clear communication with team members and other departments. If you're enthusiastic, detail-oriented, and thrive in a customer-focused setting, we want to hear from you!

Requirements

• High school diploma or equivalent preferred.
• Possession of a valid Food handler’s and OLCC (18 and older only) card mandatory.
• Prior experience in a similar environment (coffee shop, sandwich shop) preferred.
• Physical ability to stand for long periods of time, bend, reach, twist, and lift at least 20 pounds regularly & climb stairs required.
• Excellent customer service and decision-making skills.
• Physical ability to operate point of sales system, professional cooking equipment including knives, espresso machine, blender, and ovens.
• Ability to establish and maintain effective working relationships with coworkers, members, and staff.
• Ability to perform the essential job functions.

Nice To Haves

• High school diploma or equivalent preferred.
• Prior experience in a similar environment (coffee shop, sandwich shop) preferred.

Responsibilities

• Provide enthusiastic, prompt, and positive service to members, guests, and employees.
• Maintain a friendly, professional attitude and work collaboratively with the team.
• Prepare and serve food and beverages (including espresso drinks, smoothies, deli items, and hot foods) according to standards.
• Ensure accurate transactions and membership verification.
• Uphold cleanliness and sanitation standards, including dishwashing and waste disposal.
• Restock supplies, rotate products, and communicate with the kitchen team regarding inventory.
• Follow safety policies and proper food handling procedures.
• Complete opening, closing, and side work duties as assigned.
• Maintain equipment and supplies to prevent damage or waste.
• Serve alcohol responsibly in compliance with OLCC guidelines.
• Demonstrate reliability through regular attendance and adherence to timing standards.

Benefits

• Full-time employees: Enjoy medical, dental, and vision insurance.
• Facility access: Free access to our exercise room and classes, climbing gym, and pools.
• Convenience: Free parking and discounted public transportation passes.
• Retirement: Participate in our 401(k) program with an employer match.
• Well-being: Access our Employee Assistance Program (EAP) for free.
• Perks: Enjoy discounts on club services and meals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees