Lead Cook

Union Rescue Mission•Los Angeles, CA

just now•Onsite

About The Position

Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area, dedicated to serving men, women, and children experiencing homelessness by providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. The Lead Cook position involves preparing quality meals for any of the three meals served every day of the week (300 - 1,500+ meals per shift, depending on location) and special events. This role frequently works alongside program residents and volunteers and is expected to be totally immersed in the day-to-day operations involved with running an institutional kitchen while practicing safe food handling standards and procedures. The core work principle emphasizes working with all heart, as though for the Lord, with a humble attitude, kindness, and a zealous desire for achieving work objectives.

Requirements

Must be Serve-safe certified or certified with National Registry of Food Safety Professionals (NRFSP).
High school diploma or equivalent.
Ability to communicate effectively both orally and in writing.
Must possess basic computer skills.
Must be able to operate kitchen equipment properly.
Must possess excellent organizational, time management and customer service skills.

Nice To Haves

Minimum of 1 year of cooking experience (school cafeteria, prison, shelter) in preparing food for large volumes of people.
Minimum of 1 year of culinary school or similar vocational training.

Responsibilities

Overseeing daily kitchen operations, ensuring meals are prepared safely, consistently, and according to the approved menu.
Leading kitchen staff, supporting apprentices, and serving as a key point of accountability for food quality, safety, and guest satisfaction.
Prepare weekly menus and cook meals according to approved menus and recipes.
Ensure food is cooked, held, and served at proper temperatures.
Taste food for quality, seasoning, and consistency before service.
Ensure portion control and presentation standards are followed.
Complete and monitor TPC (temperature) logs accurately and daily.
Ensure ServSafe and health department standards are followed.
Maintain cleanliness and sanitation of all kitchen areas.
Report broken equipment or safety concerns immediately to upkeep.
Lead and direct kitchen staff during shifts.
Delegate tasks efficiently and ensure coverage for meal service.
Train and mentor kitchen staff and apprentices.
Support apprentices with hands-on learning including (internship’s).
Maintain a calm, respectful, and professional kitchen environment.
Participate in mandatory Town Hall meetings.
Collect and relay guest feedback to leadership.
Use group messaging to share food photos and confirm menu compliance.
Communicate shortages, needs, and issues clearly and promptly.
Engage with guests when appropriate to ensure they feel heard and respected.
Go the extra mile by supporting dessert preparation and comfort foods.
Help build a positive reputation for the kitchen and organization.
Commitment to URM mission, vision, and core values.
Encourage guests in their faith and growth in Jesus Christ.