Lead Control Management Officer - Digital Control

Wells Fargo & Company•Minneapolis, MN

1d•Hybrid

About The Position

Wells Fargo is a global financial services leader committed to driving innovation, empowering communities, and helping customers succeed. They offer a meaningful career with robust benefits, competitive compensation, and programs for work-life balance and well-being. The Digital control team at Wells Fargo is responsible for forging the strategic direction of the digital platform Vantage, designing and delivering the digital banking foundation, and providing common capabilities across the bank to transform business models and meet evolving customer needs. The investments aim to deliver innovative digital banking experiences, making it easier for customers to achieve financial goals. Wells Fargo is seeking Lead Control Management Officers to lead control activities within both the Wholesale Digital (WD) and Global Payments and Liquidity (GPL) businesses. These officers will support control design and implementation aligned to strategic initiatives and will be accountable to the respective Control Directors and Business Leaders, ensuring consistent implementation of front-line risk and control programs, including regulatory and enterprise risk programs.

Requirements

5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
5+ years of financial services audit and/or risk management consulting experience

Nice To Haves

Experience performing risk and control self-assessments
Experience evaluating processes to assess what could go wrong to determine and document risks, processes, process improvements, process efficiencies, and control gaps for remediation.
Ability to recommend process improvements and enhancements to the control environment
Experience identifying, documenting and implementing controls and enhancing deficient controls in a digital / financial services organization
Experience documenting automated business processes and conducting process optimization and risk identification and mitigation within automated processes.
Experience evaluating Operational Risk Events (OREs), performing root cause analysis, and managing Issues through the Issue Management lifecycle
Experience with digital platforms and capabilities, preferably in an agile SDLC environment
Experience in commercial banking or commercial investment banking
Strong communication skills, both written and verbal, with experience and comfort interacting across all levels of large organizations, including with senior and/or executive management levels.

Responsibilities

Manage self-identified, audit, and regulatory issues from identification to closure in accordance with issue management policy and regulatory expectations
Drive iterative development of risk identification, assessment, and control documentation through the execution of the Wells Fargo Risk and Control Self-Assessment (RCSA) program
Lead impact/risk identification and assessments for business changes and incorporate risk considerations into decision making, including strategic initiatives
Lead and influence partnerships with business process owners by consulting on process excellence and providing risk management expertise
Engage in process identification and mapping, control identification and enhancements, with process owners
Analyze business initiatives to influence potential process, risk, and control impacts and drive efficiency and growth
Provide routine risk and control updates and coordinate with business partners on submissions to risk committee, executive weekly reporting, and monthly business reviews
Monitor moderately complex business specific processes, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies
Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area
Develop and implement risk monitoring and risk reporting processes and controls
Analyze available Compliance/Operational risk reporting for potential areas of concern and emerging issues
Collaborate with relevant business group stakeholders to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies
Support the creation of Operational Risk Key Risk Indicators (OR KRI) as required for High-Risk Events and monitor KRIs for elevated risks.
Monitor complaints and QA/QC reporting to identify and elevate process breakdowns, control breaks or gaps at the RAU level
Support Independent Risk Management (IRM) and Audit-led testing including drafting responses, collecting materials to substantiate control performance, and execute and document evidence for control performance testing.