Lead Consultant, Professional Services

Logiwa • Chicago, IL

142d • $125,000 - $135,000

About The Position

The Lead Consultant is an expert and leader within our Professional Services organization. You will be responsible for leading complex, large-scale FMS implementations towards success. You will work closely with the customers to understand their business needs, and deliver solutions to ensure successful deployment of Logiwa's FMS. You will be required to lead Consultants or Senior Consultants on some of the implementation engagements. You will act as a trusted advisor to our clients, guiding them on supply chain best practices while ensuring the project delivers maximum ROI. Internally, you will mentor junior team members and contribute to the evolution of our implementation methodology.

Requirements

• Bachelor's degree in a relevant field; Master's degree is a plus.
• 7+ years of experience leading complex WMS implementation projects.
• Expert-level knowledge of managing large-scale WMS implementations with at least one major WMS platform and deep expertise in supply chain and logistics operations.
• Solid experience with WMS integrations, particularly with OMS, TMS, ERP, e-commerce platforms.
• Demonstrated experience leading project teams and managing client relationships at the management and executive levels.
• Strong commercial acumen and experience with SOWs and change order management.
• Exceptional problem-solving, strategic thinking, and influencing skills.
• Proven ability to manage multiple priorities and perform in high-pressure situations.
• Ability to travel to client sites as required (typically 50-75%).

Responsibilities

• Lead the overall end-to-end implementations of Logiwa's large-scale FMS implementations, overseeing all project workstreams and ensuring a cohesive and effective design.
• Spearhead the design of innovative solutions for the most complex customer requirements, often involving intricate integrations with ERPs, material handling equipment (MHE), and other third-party systems.
• Actively engage with leadership level at the Customers, managing expectations, influencing outcomes and ability to guide them based on industry best practices.
• Proactively identify and mitigate project risks. Manage project scope, handle change requests, and if necessary lead crucial conversations with senior client executives to ensure project alignment and success.
• Mentor Consultants and Senior Consultants, providing guidance, reviewing their work, and fostering their professional growth.
• Contribute to the continuous improvement of our implementation methodology, tools, and internal best practices.

Benefits

• Flexibility to work fully remote, or hybrid if you desire (Our Chicago office has free breakfast and snacks daily, as well as a weekly happy hour!)
• 15 days of paid time off + 5 personal days annually, 12 paid company holidays, and your birthday as a paid holiday
• 100% employer-paid health and dental insurance
• Other insurance offerings including: vision, life, legal, and pet insurance
• 401(K) and free access to a confidential certified financial advisor
• Employee Assistance Program - confidential counseling and advice available by phone, web, or text
• Community engagement opportunities like quarterly volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Publishing Industries
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees