Lead Concierge (Hampden House)
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
As a Lead Concierge you are responsible for ensuring our residents' needs are met and they feel welcomed and safe when they walk into their home. Responsibilities of this position include: Having a gracious approach to all activities. Always presenting a professional image. Greeting and responding to resident requests and inquiries. Addressing residents' concerns in accordance with the company's customer service standards. Ensuring that only authorized individuals enter the building. Managing multiple phone lines and directing them to the appropriate destination. Assisting with resident packages and mail. Creating monthly Concierge schedule. Finding shift coverage when Concierges call out.
