Lead Concierge Full Time - DC-013

GUARDIAN SECURITY SERVICESDC
103d$22

About The Position

Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Washington, DC 20024 area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships. Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.

Requirements

  • High school diploma or equivalent required.
  • Prior residential concierge experience.
  • Experience working with 250+ units (desirable).
  • Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred.
  • Effective written and oral communication and interpersonal skills.
  • Computer literacy skills.
  • Neat and professional appearance.
  • Ability to provide excellent customer service.
  • Detail oriented.
  • Knowledgeable of the local area, tourist attractions, restaurants, and transportation services.
  • Flexible and have open availability.
  • Strong planning, organizational, and time management skills.
  • Ability to maintain exceptional attendance and punctuality standard.
  • Successful completion of a background investigation and reference check upon hire.

Responsibilities

  • Provide excellent member service and maintain strong professional relationships.
  • Run the front desk efficiently.
  • Handle multiple functions at the same time.
  • Submit reports, maintain logs, and produce signage.
  • Assist with around-the-clock coverage.
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