Lead Community Manager (UEFN)

Epic Games • Cary, NC

23d

About The Position

WHAT MAKES US EPIC? At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating. Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development. COMMUNITY What We Do The Community team serves as a listener and a voice to the diverse and expanding development community. Our team grows, inspires, and supports a strong community while evangelizing and promoting Epic's tools and services. What You'll Do Epic is looking for a Lead Community Manager to inspire and grow our developer community for Unreal Engine, Fortnite creators, and Fab. The ideal candidate will have experience with game engines and user-generated content (UGC), with a preference for Unreal Engine and Unreal Editor for Fortnite (UEFN).

Requirements

• 8+ years of experience in Community Management or other disciplines with strong community interaction
• Extensive experience with software development communities, with a strong understanding of game engine development and UGC
• Passion for gaming, UGC, and the developer community
• Excellent written and verbal communication skills
• You’re community-focused, passionate, and innovative
• Previous experience developing games or other real-time experiences, ideally using Unreal Engine or Unreal Editor for Fortnite

Responsibilities

• Initiate positive and supportive conversations with the community around content, information, and other opportunities while staying up to date with the latest community trends for Unreal Engine and Fortnite
• Manage our Epic Developer Community Forums, Discord Channels, Twitch, and YouTube, and monitor and respond to conversations in those channels
• Create and grow self-sustaining community programs
• Write and analyze community sentiment reports, identifying key community issues, and escalating issues to the proper teams
• Collaborate with other teams and stakeholders across Epic Games to share the latest community analytics, sentiment, issues, and other feedback
• Work with the community team to organize weekly livestreams, and other events such as AMAs, game jams, and challenges.
• Ensure the community is healthy and active by making our platforms welcoming, engaging, and informative to new and veteran members and stimulate continued community-made contributions by sharing great community tutorials, amazing creations, and rewarding outstanding community contributors

Benefits

• Our intent is to cover all things that are medically necessary and improve the quality of life.
• We pay 100% of the premiums for both you and your dependents.
• Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match.
• We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.
• Throughout the year we celebrate our employees with events and company-wide paid breaks.
• We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees