Lead Commercial Service HVAC Technician

HTS Engineering Ltd.•Houston, TX

20h•Onsite

About The Position

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS is committed to ensuring the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance, including employees, suppliers, customers, and end users. This role involves diagnosing HVAC system performance, coordinating work on large projects, completing service contracts, providing technical support and guidance to other technicians, managing materials, and maintaining equipment.

Requirements

High School Diploma or GED required.
Must possess required registrations, professional licenses, and/or certifications.
5-7 years of experience.
Proficiency in split systems (all brands up to 120 tons).
Proficiency in mini-split systems (up to 3-ton heat pump and MultiZone).
Proficiency in VRV Heat Pump and VRV Heat Recovery.
Proficiency in roof top units (all brands up to 150+ tons).
Proficiency in water source heat pumps (all brands up to 120 tons).
Proficiency in self-contained systems (water-cooled and air-cooled with remote condenser).
Proficiency in CRAC units (Leibert/data-aire/Stultz).

Nice To Haves

Preference for a two-year technical degree in a related field.

Responsibilities

Diagnoses HVAC system performance through observation, testing and setup as required by trade/position and type/size of equipment to include split systems up to 120 tons, mini split systems, 3 tons/multizone, VRV heat pump/recovery, RTUS up to 150+ tons, WSHP up to 120 tons, self-contained systems, CRAC units, air/water cooled chillers, airside, AHUs and EFs, pumps and piping.
Coordinates work processes on large projects, demonstrating hands-on expertise by disassembling and reassembling commercial and residential equipment for troubleshooting and maintenance.
Utilizes hand tools, power tools, gauges, and measuring equipment proficiently.
Completes service contracts, quoted projects, and demand service calls as directed.
Establishes lasting customer relationships, ensures customer satisfaction by explaining work performed, and maintains clear communication with all project stakeholders.
Serves as a front-line resource to service technicians through technical support.
Coordinates the work of subcontractors, and trains and provides guidance to technicians.
Coordinates multi-tech service calls.
Participates in technician on-call-stand-by rotation, as dictated by business unit policies and procedures.
Purchases materials and issues purchase order numbers to suppliers.
Safely drives a motor vehicle and trailer, follows requirements of company vehicle driving policy and adheres to all company safety requirements.
Maintains equipment, tools, and inventory stock on service vehicle.