Lead CNA

Sunrise Senior Living • Winston-Salem, NC

268d • $15 - $19

About The Position

The Lead CNA functions as the lead to a group of Care Managers/ 'Designated Care Managers' during the shift. The Lead Care Manager ensures quality care and services are being provided and documented, in a consistent manner and in alignment with each resident's individualized Service Plan (ISP) and Sunrise policies, to residents in our care neighborhoods. The Lead Care Manager leads by example in all job responsibilities, and may work variable hours to likely include some weekend and holiday duty.

Requirements

• High School diploma or GED strongly preferred and may be required per state regulations
• Ability to read, write, communicate effectively with Care Managers, Community Managers, residents and family members
• In states where appropriate, must maintain applicable certifications
• Must be at least 18 years of age
• Medication Management Certificate required; ongoing training and re-education per Sunrise and state requirements
• Previous experience working with seniors and desire to serve and care for seniors
• Demonstrates leadership competencies
• Ability to delegate assignments to the appropriate individuals based on their skills, roles and interests
• Ability to make choices, decisions and to act in the residents' best interest
• Ability to appropriately react to and remain calm in difficult situations
• Ability to handle multiple priorities
• Competent in organizational and time management skills
• Demonstrate good judgment, problem solving and decision making skills
• Competent in computer skills, Microsoft Office, and Sunrise applications with the ability to learn new applications

Responsibilities

• Provide supervisory support by taking attendance at the beginning of every shift; managing call-offs/no shows; sending open shift messages and responding to shift requests
• Support team members as they provide Activities of Daily Living (ADL) care and services to residents in accordance with their Individualized Service Plans (ISP)
• Assist with meal service in dining room and coach team members on hospitality standards during meal service
• Accurately document care and services provided to residents and review care manager documentation throughout shift
• Ensure compliance with Sunrise's Timekeeping and Meal/Rest Period policies
• Prepare for shift by obtaining resident group assignments before care managers arrive
• Participate in crossover meetings by sharing/receiving pertinent information with/from other Lead Care Managers
• Carry a resident group assignment on overnight shifts and pick up group assignments in the event of an unfilled call off
• Cross trained and credentialed to safely administer medications if needed during times of high volume or unexpected absence
• Support onboarding of new team members including shadowing and skills demonstration
• Maintain a safe and secure environment for all staff, residents and guests by following established safety standards
• Report incidents and complete appropriate paperwork immediately
• Communicate any observed or suspected resident change of condition to the department care coordinator
• Prevent and handle conflict by working with the team towards a solution
• Contribute to care manager annual performance review by providing feedback to department care coordinator
• Project a positive, professional and friendly image through action, words and dress

Benefits

• New flexible shifts
• Paid vacation, sick, holiday and bereavement leave
• Retirement savings plan, health and dependent day care and flexible spending accounts
• Tuition reimbursement program and discounts at higher education institutions
• Higher wage rates
• Improved medical, vision, and dental benefits starting January 2025

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Education Level: High school or GED