Lead, Clinical

Premier Community Healthcare Grp. • Dade City, FL

3d

About The Position

The Clinical Lead provides high-quality patient care in a team-based environment while supporting daily clinical operations in our Behavioral Health location. This role works under the supervision of a provider to prepare for and assist with patient visits, ensuring an efficient, safe, and positive patient experience.

The Clinical Lead serves as a subject matter expert (SME) and plays a key role in training and supporting clinical support staff. This position partners closely with providers and office leadership to deliver best-in-class care while maintaining clinical excellence across multiple specialties.

Requirements

• Basic understanding of medical terminology and clinical documentation
• Ability to perform all Medical Assistant duties
• Strong leadership, mentoring, and training skills
• Ability to work flexible hours and manage multiple priorities
• Strong organizational and problem-solving abilities
• Exceptional customer service skills with empathy and compassion
• Professional demeanor with a positive attitude and strong work ethic
• Strong verbal and written communication skills
• High ethical standards and commitment to confidentiality and Premier’s mission
• High School Diploma or GED required
• RN, LPN, or Certified Medical Assistant
• Active Florida license as applicable
• Current Basic Life Support (BLS) certification
• Minimum one (1) year of clinical experience required; five (5) years strongly preferred
• Ability to obtain and maintain Epic certification and annual compliance training
• Ability to maintain annual clinical competencies
• Ability to lift 20 lbs. regularly and 30–50 lbs. occasionally
• Ability to sit for extended periods
• Ability to travel between Premier health centers for coverage and support
• Direct exposure to computer screens
• Possible exposure to contagious or infectious diseases

Nice To Haves

• Two (2) years at Premier Community HealthCare preferred

Responsibilities

• Provide frontline support and real-time guidance to clinical staff and providers on workflows and processes
• Facilitate patient visits, ensuring timely care and high patient satisfaction
• Collect patient history, perform rooming and wrap-up duties, and take vital signs
• Assist providers during exams and clinical procedures
• Perform laboratory duties including specimen collection, logging, and preparation for testing
• Manage medications, including administration, storage, and documentation
• Conduct clinical procedures such as EKGs, vision screening, OAE testing, and other diagnostics
• Complete clerical duties including referrals, authorizations, medical records, and documentation
• Train and onboard new clinical support staff on policies, procedures, and workflows
• Serve as a subject matter expert and identify opportunities for process improvement
• Demonstrate proficiency across multiple specialties and provide cross-coverage as needed
• Address and de-escalate complex patient concerns professionally
• Ensure compliance with policies, procedures, and HIPAA regulations
• Communicate workflow disruptions and collaborate with care team members
• Support community initiatives and promote Premier’s mission and values
• Participate in Quality Improvement / Quality Assurance (QI/QA) activities
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees