Lead, Clinical - Voorhees, NJ

QualDerm Partners•Voorhees Township, NJ

11d

About The Position

QualDerm Partners is on the lookout for an enthusiastic and skilled Lead, Clinical to become a pivotal part of our dedicated team in the pursuit of excellence in dermatological and aesthetic care. We are committed to enhancing the lives of our patients through outstanding medical practices and patient-centric care. As the Lead Clinical, you will be responsible for ensuring superior clinical operations, driving staff performance, and facilitating a positive patient experience.

Requirements

High School diploma or equivalent; completion of a formal medical assistant program is preferred.
2-3 years of recent experience in a clinical role, ideally within a dermatology or cosmetic practice.
Exceptional communication skills, both written and verbal, to effectively interact with patients and clinical staff.
Strong organizational abilities with a keen attention to detail in managing multiple tasks.
Proficient in using electronic health record systems and medical software.
Knowledge of medical terminology and best practices in patient care.

Nice To Haves

Certification as a Medical Assistant (CMA) is a plus.

Responsibilities

Act as a superuser for the EMA ModMed system, providing guidance to both providers and medical assistants (MAs) regarding system functionalities and troubleshooting.
Mentor and train new MAs, helping them to acclimate to the clinic’s procedures and patient care standards.
Monitor and optimize patient flow within the clinic by reallocating staff as necessary during peak times.
Ensure that the clinical team efficiently manages patient appointments, assists with procedures, and maintains clear communication with patients regarding their care.
Oversee inventory management of medical supplies, ensuring that all necessary materials are stocked and organized.
Support the Practice Manager by addressing patient complaints and operational issues, conducting research to provide informed solutions.
Facilitate compliance with safety and infection control standards, maintaining a clean and orderly clinical environment.
Assist in documenting clinical interactions and patient information accurately in the electron

Benefits

Competitive Pay – Attractive compensation to reward your hard work
Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
Exclusive Employee Discounts – Save on products and services with special discounts just for you
Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team