Lead Clinical Treatment Coordinator

Dental Care Alliance•Delray Beach, FL

54d

About The Position

Advanced Dentistry of South Florida is a premier, multi-specialty practice in Delray Beach Florida. We seek an exceptional Lead Clinical Treatment Coordinator with deep dental knowledge, leadership maturity, and a natural drive to own their role. This is not a job for the inexperienced or unmotivated. This clinical leadership role is designed for someone who thrives in high-end private practice settings and wants to be part of a fast-moving, excellence-driven, and detailed service-oriented team. Why Join Us? Excellent environment with loyal, long-term patients Doctors who are educators, innovators, and partners Consistent investment in leading-edge technology (e.g., Overjet, CBCT, iTero)

Requirements

5 years of clinical experience in a dental office
Experience in presenting treatment plans and managing multi-step care.
Knowledge of insurance billing, CDT codes, and dental workflows
High comfort level with technology (e.g., Computer operating systems, Overjet, Dentrix, iTero, etc...)
Proven leadership or team lead experience (references)
Must be able to make temporaries/Provisionals.
Experience in Invisalign
Background in front desk and back-office operations
High school diploma or equivalent (required)
Minimum of 2 years of front office experience, preferably in a dental setting and dental software
Proficiency in Microsoft Office Suite
Experience working with various dental insurance plans, couples with strong communication skills.

Responsibilities

Interview, onboard, and mentor clinical team members.
Lead complex treatment coordination.
Lead new hire onboarding experience from Day 1 through clinical integration.
Implement daily, weekly, and monthly check-ins with clinical team members.
Create a culture of initiative, encouraging team members.
Manage all hospital-related cases, staged surgeries, and post-op continuity.
Proactively follow up on unscheduled treatment
Collaborate with providers to ensure proper clinical sequencing of care.
Utilize clinical technology (Overjet, Dentrix, iTero, CBCT) to analyze and document case plans, track progress, and keep providers informed in real-time.
Ensure accurate documentation.
Maintain oversight of clinical supply ordering, inventory, and vendor relations.
Ensure cost-efficiency while upholding the highest standard of clinical readiness.
Function as a bridge between assistants, doctors, hygienists, and the front office
Address real-time issues affecting flow or patient satisfaction.
Support patient understanding and case acceptance during treatment presentations.
Educate, consult, and present patient treatment plans in clear and supportive manner
Schedule and confirm patient appointments
Verify and process insurance for clinical appointments
Maintain accurate and up-to-date patient records and information using dental software
Collect and process payments for services rendered
Manage doctors and hygiene schedules as needed
Support marketing and promotional efforts to drive patient engagement and growth