Lead Clinical Program Manager

OUTCOMES OPERATING INC•West Des Moines, IA

2d•Hybrid

About The Position

Pharmacist responsible for serving as the lead Clinical Program Manager for Clinical Programs within Outcomes. This individual manages clinical program design and associated configurations, serves as clinical program manager for internal and external stakeholders, and oversees and manages clinical opportunity generation and qualification processes for clinical programs. As a lead role, this position provides informal leadership, clinical direction, and mentorship to peers, influences standards and best practices, and represents Clinical Program Management in cross-functional product and strategy discussions, without direct people management responsibility.

Requirements

Experience managing or supporting clinical pharmacy program models (payer, pharmacy, and/or pharma)
Demonstrated ability to lead through influence, provide functional guidance, and drive alignment without direct authority
Strong understanding of cross-functional clinical program dependencies (Product, Sales, Operations, Data, Network)
Ability to leverage data and analytics to guide clinical strategy, evaluate program effectiveness, and influence cross‑functional priorities through clear, data‑backed insights.
Proficient in Microsoft Office products
Proven curiosity and willingness to adopt AI-enabled tools and data-driven approaches to enhance clinical program design, analysis, documentation quality, and operational efficiency.
Strong organizational and time management skills
Ability to work collaboratively and independently while managing multiple projects, assignments, and responsibilities
Excellent communication and interpersonal skills
Highly organized
Must be able to manage competing demands and multiple priorities, while maintaining a strong attention to detail
Solution-oriented
Excellent time management skills
Prioritization skills and goal setting
Adaptable to learn new processes, concepts, and skills
Ability to communicate across all levels of an organization, demonstrating professionalism and good judgment at all times
Minimum years of work experience: 8 years
Pharmacy Degree (BS or PharmD)
Active pharmacist license in good standing with a state board of pharmacy

Responsibilities

Serve as Lead Clinical Program Manager for Payer, Pharmacy, and Pharma Programs
Develop, maintain, and evolve clinical programs spanning payer, pharmacy led, digital, and pharmaceutical sponsored program models
Monitor program launches and performance across program types to identify opportunities to improve targeting, operations, and outcomes
Participate in longitudinal discussions to evolve ingest, configuration, and setup processes to accommodate differing payer, pharmacy, and pharma requirements
Serve as primary Clinical contact for pharmacist education and enablement activities across all applicable program models
Collaborate with Product Management and other partners to identify and implement enhancements supporting payer, pharmacy, and pharma clinical programs
Provide informal clinical and team leadership
Act as a subject‑matter leader for Clinical Program Management by setting standards, sharing best practices, and influencing consistent execution across payer, pharmacy, and pharma programs
Provide guidance, mentorship, and functional leadership to peers and cross‑functional partners without formal supervisory authority
Represent Clinical Program Management in cross‑functional forums and platform initiatives to advocate for clinical program needs and priorities

Benefits

Medical, Dental and Vision Plans
Voluntary Benefits
HSA & FSA
Fertility & Family Planning Benefits
Paid Parental Leave
Adoption Assistance Program
Employee Resource Groups
Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates
11 Paid Holidays
Corporate Wellness Program
401k Employer Match & Roth Option Available – immediate eligibility