Lead Clinical Lab Assistant II - Phlebotomist - SEIU (40/wk)

EvergreenHealth•Kirkland, WA

15d•$26 - $39

About The Position

Provides high level, complex support to the clinical laboratory assistants, phlebotomy, and non-phlebotomy roles. Responsible for knowing the Laboratory goals and interests and provides and/or coordinates functions involved with quality improvement processes, programs, and services. Demonstrates knowledge with proven track record of minimal errors; acts as a mentor, preceptor, and trainer to lead respective team to higher level of performance. Fulfills all the job functions and responsibilities of the Clinical Lab Assistant I and II within designated department.

Requirements

High School graduate or equivalent or applicable course work to be applied to obtain required WA State Medical Assistant-Phlebotomy (MA-P)- Certification.
3 years of experience working in a clinical laboratory role
Previous supervisory, leadership or lead experience.
Certification from an approved laboratory-training program with successful completion of a required internship preferred, or relevant work experience
Washington Medical Assistant-Phlebotomy (MA-P) upon hire
Medical terminology

Nice To Haves

Previous training and competence in dealing with unique needs in the range of customer service situations with clinicians and their office staff.
Working knowledge of the various government regulations specifically Medicare and the Washington state medical Test Site regulations.
Working knowledge of the College of American Pathologists (ASCP) and the Joint Commission (TJC) inspection criteria
Medical Assistant-Phlebotomist (MP-A) state certification

Responsibilities

Performs venipuncture and capillary puncture blood sample collections on patients of all age groups.
Accurately identifies and labels all specimens following established laboratory protocol.
Uses the laboratory information system and other reference laboratory’s web-based applications to independently solve complex issues in a sensitive, caring, and timely manner.
Process all specimens in accordance with laboratory protocol including the proper handling, centrifugation, storage, packaging, and transport.
Responsible for collecting all insurance/financial information necessary for proper billing.
Demonstrates knowledge of requirements for collecting ABN’s and filling out MSPQ information.
Accurately enters orders and patient demographic information in the laboratory information system.
Answer and navigate calls with accuracy, efficiency, and courtesy using the best customer service tactics and practices.
Performs other duties as assigned.