Lead Clinic Coordinator

CommonSpirit Health • Phoenix, AZ

1d

About The Position

As a Clinic Coordinator, you will be the welcoming face and organizational hub of our clinic, ensuring a seamless and positive experience for every patient. Every day, you will expertly manage patient registration and scheduling, efficiently process patient flow, address billing inquiries, and provide essential clerical support. You'll maintain strict confidentiality, handle financial transactions securely, and remain vigilant for any patient needs, all while contributing to a smooth, on-schedule operation. To be successful in this role, you will possess exceptional organizational skills, a customer-centric approach, meticulous attention to detail, and a proactive ability to manage a fast-paced environment while upholding the highest standards of confidentiality and efficiency. Oversight of front desk activities including guiding staff to ensure clinic is running effective and productivity measures are met. Utilizes effective problem solving techniques. Works with leadership and ensures chain of command is activated as circumstances warrant. Acts as an escalation point for denials, and other circumstances as needed Training of new employees. Exhibits cost containment for office supplies and services Ensures all SJHMC and DHMG policies and procedures including HIPPA, HR and PBS policies, charge reconciliation, etc are followed.

Requirements

• High School Diploma or GED
• Five years related experience
• Demonstrated ability to facilitate workflows, coordinate and organize multiple priorities

Nice To Haves

• Associate of Arts degree
• College level business coursework
• Bilingual Spanish

Responsibilities

• Manage patient registration and scheduling
• Efficiently process patient flow
• Address billing inquiries
• Provide essential clerical support
• Maintain strict confidentiality
• Handle financial transactions securely
• Remain vigilant for any patient needs
• Oversight of front desk activities including guiding staff to ensure clinic is running effective and productivity measures are met
• Utilizes effective problem solving techniques
• Works with leadership and ensures chain of command is activated as circumstances warrant
• Acts as an escalation point for denials, and other circumstances as needed
• Training of new employees
• Exhibits cost containment for office supplies and services
• Ensures all SJHMC and DHMG policies and procedures including HIPPA, HR and PBS policies, charge reconciliation, etc are followed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees