Lead Client Services Specialist - Outpatient - Palatka
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About The Position
The Lead Client Services Specialist for Outpatient services at SMA Healthcare is responsible for a variety of essential functions that support the scheduling and management of client appointments. This role involves collecting payment information, verifying behavioral health benefits with insurance companies, and maintaining accurate client records in the approved electronic medical record (EMR) system. The specialist will also handle incoming calls, assist clients with intake paperwork, and perform financial assessments. Adherence to professional standards and confidentiality is crucial in this position, as well as the ability to manage crisis calls effectively.
