�Lead Child Care Outreach Specialist (Bronx)

Northern Manhattan Improvement Corporation • New York City, NY

28d • Hybrid

About The Position

AGENCY BACKGROUND : Northern Manhattan Improvement Corporation (NMIC) is a community-based, not-for-profit organization founded in 1979. NMIC has grown into a leading multi-service agency with over 140 staff members serving New York City with a focus on upper Manhattan and the Bronx. Our mission is to serve as a catalyst for positive change in the lives of the people in our community on their paths to secure and prosperous futures. Integration is the cornerstone of NMICs programs, and our staff can identify and address a broad array of immediate needs through comprehensive crisis intervention services. With their matters resolved, clients move seamlessly to capacity building services through our holistic programs designed to transition individuals and families to self-sufficiency. Our Legal, Organizing, Advocacy, and Weatherization programs meet community members basic needs including legal representation in immigration related matters, housing, financial services and health related matters Our Education & Career Services program impacts individual community members with the practical tools necessary to build secure and prosperous futures Job Title: Lead Child Care Outreach Specialist Department: Legal, Organizing, & Advocacy Unit: Benefits Reports To: Child Care Program Manager Location: Bronx Office: 8 Clinton Place, Bronx, NY 10453 FLSA Status: Non-Exempt Model: Hybrid SUMMARY OF RESPONSIBILITIES: The Lead Child Care Specialist is a role within NMICs Benefits Unit that will work with our highly skilled and experienced interdisciplinary team to help build NMICs Child Care Assistance Program by conducting direct outreach to eligible clients, recruiting child care providers and helping to develop and manage community partnerships to increase community access to the program in Manhattan and the Bronx.

Requirements

• Bilingual in English/Spanish (both written and verbal) is required.
• Ability to enter and review information in online systems and databases.
• Knowledge of working with diverse and underserved communities preferred.
• Demonstrated computer/technology literacy.
• Excellent interpersonal skills, including the ability to maintain consistently positive interactions with all members of the public.
• Excellent office management and organizational skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Proven ability to work collaboratively and to interact with management and program staff.

Nice To Haves

• Knowledge of working with diverse and underserved communities preferred.

Responsibilities

• Follow up with direct outreach to residents of Manhattan and the Bronx who are eligible for program participation.
• Coordinate communication between interested community residents and program staff.
• Recruit child care providers in Manhattan and the Bronx to participate in the program and accept vouchers for eligible children.
• Facilitate communication between childcare providers, clients, and program staff.
• Assist the program manager and other leadership staff to develop outreach strategies and materials.
• Support program staff with case management, including assisting with any issues related to enrollment and client follow-up
• Assist program manager with reporting and/or contract compliance where necessary
• Support program manager and other NMIC staff to ensure ongoing issuance of subsidies and verification of subsidy payments.
• Attend department and agency-wide meetings as scheduled.
• Other duties as assigned.

Benefits

• NMIC offers a generous benefits package including medical, dental, life, and disability insurance; paid time off consisting of 20 vacation days, 15 sick days, 5 personal days, 11 agency holidays, plus the week off from Christmas Eve through New Year's Day; a 401k with agency contribution; and other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed