Lead Certified Medical Assistant
About The Position
The Lead Certified Medical Assistant provides support to the Heartland Community Health Center medical providers with direct patient care, maintaining exam rooms and equipment, and assigned clerical duties. This position is responsible for patient intake, vital signs, laboratory support and serves as a liaison between the front desk staff, the providers, and the nurses in the provision of care. The Lead Medical Assistant works closely with the nursing supervisor to ensure all medical assistants are adequately trained, staffing needs are fulfilled, and clinical inventories are maintained.
Requirements
- High School graduate or equivalent
- CMA certificate of graduation and proof of license
- Minimum 3 years (5 is preferred) previous experience in a clinical setting
- Strong verbal communications skills and ability to communicate ideas successfully
- Ability to establish effective work relationships
- Must be able to work a full-time schedule as outlined by the Clinic Manager
- Agrees to uphold Heartland’s guiding values of Compassion, Respect, Collaboration, and Integrity
- Regular and predictable attendance is an essential function of the job
- Ability to navigate computer systems such as an electronic health record system and Microsoft office
Responsibilities
- Performs daily exam room inspection, ensuring supplies are adequately stocked for patient care
- Interviews patients to obtain medical information including list of current medications and allergies; obtains vital signs such as height, weight, temperature, pulse, and blood pressure readings; records information into EHR
- Performs procedures as directed by medical provider including but not limited to EKG, peak flows, ear lavage, minor procedures, dressing changes, vision, and hearing screenings
- Administer vaccines and injections to patients
- Assists with laboratory procedures including phlebotomy, various dipsticks, urinalysis, hematocrit, glucose screening
- Assists medical providers with procedures, exams and treatment of patients
- Maintains exam rooms, keeping equipment clean, sterilized, and rotated
- Maintains adequate supplies of linens, medical equipment, paper supplies needed for daily clinical operations
- Works with nurse leads to develop written processes & workflows for MA/CMA staff and care teams
- Maintains medical & lab equipment; conduct daily/weekly/monthly controls
- Provides skill checks amongst MA/CMA staff
- Relieves other departments as indicated; provides coverage and anticipates staffing needs
- Knowledge of state and federal regulations pertaining to professional certification, patient confidentiality pursuant to HIPAA, patient treatment & safety guidelines
- Performs other related duties as assigned or requested
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
