Summary: Maintains guest services in accordance with company standards. Expedites guest transactions and ensures guest satisfaction at the service desk. Controls all cash and media materials. Essential Duties and Responsibilities: Greets and acknowledges every guest; maintains solid product knowledge; and provides outstanding guest service. Oversees and authorizes guest returns, exchanges, merchandise credits, check authorization, charge sends, rain checks and discretion discounts (i.e. competitive, employee sales, etc.); assures the completion of all PoS transactions and the proper control of cash and media at PoS registers. Helps train cashiers and crosstrains other associates. Helps prepare daily deposits, change and media; some locations have access to safe combinations and keys. Ensures compliance of company policies, procedures and practices; supports loss-prevention efforts. Oversees the productivity, breaks and daily scheduling of cashiers; communicates performance issues to management. Maintains front-end supplies. Helps provide guest service, floor moves, housekeeping, display maintenance and merchandise replenishment as needed. Covers cashier shifts when call-offs occur. Performs other duties as assigned. Associates at FLIK are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed