Lead Cashier, Cage

Churchill Downs Incorporated

About The Position

Ellis Park offers live thoroughbred horse racing during the summer season, with simulcast wagering 365 days a year, 300 HHR machines, exciting promotions, convenient sports betting, The Pea Patch Deli, Dade Park Grill and more.JOB SUMMARYAre you a financial professional that excels at cash handling interested in joining the exciting world of horse racing and gaming? Ellis Park Racing & Gaming is hiring for a Cage Teller to complete our winning team! The Cage Teller is responsible for redemption of gaming tickets/vouchers, performing check cashing/cash advance transactions for guests and facilitating sportsbook wagering while also completing financial reporting requirements and ensuring a great experience for our guests.ESSENTIAL DUTIES AND RESPONSIBILITIES Adhere to departmental procedures, safety rules, health regulations and Ellis Park Policy and Procedures rules. Complete Multiple Transaction Log (MTL), Negotiable Instrument Log (NIL), Currency Transaction Report (CTR), and Suspicious Activity Report (SAR) accurately. Count all money straps and record date with initials/ID number on strap. Rotate currency, ensuring the straps with the oldest dates are used first. Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact, speak accurately, clearly, and verbally greet guests). Maintain experience with money handling, counting, and complex mathematical skills. Cash all types of checks for customers (personal checks, cash advances) in accordance with the company’s check cashing policies and procedures. Records all checks cashed in the specified computer system. Redeem ticket in ticket out (TITO), vouchers. Secure and document all recordable transactions made with company assets. Fill out and sign variance form if bank does not balance at end of shift, which must include possible reason for every variance. Correctly operate any cage equipment (currency sorter/counter). Process jackpots correctly. You will also be assisting with doing Drop/Soft count and Mutuels drop always making sure that all employees adhere departmental procedures. Report suspicious activity to the lead/supervisor, security, and surveillance departments. Request supervisor assistance when necessary. Attend required meetings and training. Complete all drop/count duties according to established standards in allocated time frame. Perform additional duties and responsibilities as necessary or assigned. Request supervisor assistance when needed. Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit). Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact, speak accurately, clearly, and verbally greet guests). Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays. Develop a thorough knowledge of services, room locations, amenities, surroundings, providing accurate directions, and information for guest inquiries about promotions and special events. At all times maintain a courteous, positive and professional working relationship with all Ellis Park personnel and the general public (e.g., coworkers, clients and vendors). Perform additional duties and responsibilities as necessary or assigned.

Requirements

Proficient with Microsoft Office (Word, Excel, PowerPoint, etc.).
Experience operating counting equipment (money sorters/counters, 10-key calculator).
High School diploma or GED Certification preferred.
Must have relevant work experience in cash handling or cage cashier capacity.

Responsibilities

Adhere to departmental procedures, safety rules, health regulations and Ellis Park Policy and Procedures rules.
Complete Multiple Transaction Log (MTL), Negotiable Instrument Log (NIL), Currency Transaction Report (CTR), and Suspicious Activity Report (SAR) accurately.
Count all money straps and record date with initials/ID number on strap.
Rotate currency, ensuring the straps with the oldest dates are used first.
Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact, speak accurately, clearly, and verbally greet guests).
Maintain experience with money handling, counting, and complex mathematical skills.
Cash all types of checks for customers (personal checks, cash advances) in accordance with the company’s check cashing policies and procedures.
Records all checks cashed in the specified computer system.
Redeem ticket in ticket out (TITO), vouchers.
Secure and document all recordable transactions made with company assets.
Fill out and sign variance form if bank does not balance at end of shift, which must include possible reason for every variance.
Correctly operate any cage equipment (currency sorter/counter).
Process jackpots correctly.
Assist with doing Drop/Soft count and Mutuels drop always making sure that all employees adhere departmental procedures.
Report suspicious activity to the lead/supervisor, security, and surveillance departments.
Request supervisor assistance when necessary.
Attend required meetings and training.
Complete all drop/count duties according to established standards in allocated time frame.
Perform additional duties and responsibilities as necessary or assigned.
Request supervisor assistance when needed.
Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).
Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact, speak accurately, clearly, and verbally greet guests).
Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays.
Develop a thorough knowledge of services, room locations, amenities, surroundings, providing accurate directions, and information for guest inquiries about promotions and special events.
At all times maintain a courteous, positive and professional working relationship with all Ellis Park personnel and the general public (e.g., coworkers, clients and vendors).
Perform additional duties and responsibilities as necessary or assigned.