Lead Case Manager - Pacific Motor Inn Interim Housing (JR 5278)

PATH (People Assisting the Homeless) • CA

120d • $29 - $36

About The Position

As part of the Interim Housing Services, the Lead Case Manager will assist clients in breaking the cycle of homelessness by supporting clients in various phases, from street to housing. The lead case manager is a seasoned social services professional who collaborates with the multidisciplinary team and the team/program supervisor to support the needs of the client. The lead case manager maintains a direct client caseload and takes on additional duties to support the operations of the program and the program manager. This may include serving as a point of contact for funders, providing support and training to case management staff, and overseeing specific administrative functions of the program.

Requirements

• One (1) year of experience in healthcare, case management, homeless services or working with vulnerable populations.
• Have employment eligibility verification.
• Have or be able and willing to obtain CPR/First Aid training.
• Successfully complete a Tuberculosis Test, Background Screening, and Drug Test as a condition of hire.
• Have reliable transportation, a valid driver’s license, and proof of insurance and ownership for personal vehicles used during work duties.

Nice To Haves

• Three (3) years of experience in healthcare, case management, homeless services or working with vulnerable populations.

Responsibilities

• Provide oversight of program contracts to ensure successful implementation, coordination of participant services, achievement of program performance measures, and evaluation of services.
• Ensure programs are in compliance with contracts and partnership agreements in collaboration with the Quality Assurance Department.
• Function as a contact representative for program matters under the supervision of the program manager.
• Provide administrative oversight of the team, which may include coverage for the program manager.
• Support with the completion of critical incident reports as required per PATH policies and/or the contract.
• Conduct intake and individualized needs assessment for all clients and collaborate to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the client.
• Provide referrals, linkages, information, and support to resources that help clients to achieve their ISP goals.
• Complete program specific assessments (e.g. VI-SPDAT).
• Evaluate strengths and challenges to addressing short term and long-term goals, conduct a 90-day review with the client after initial intake.
• Maintain documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintaining a complete, accurate, and current client file with all required documents.
• Develop therapeutic and/or professional relationships with clients and systems/partners that enhance efforts to engage and retain individuals with their housing goals.

Benefits

• Medical, dental and vision coverage.
• Vacation and sick time.
• Paid holidays.
• Retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees