Lead Case Manager/ Housing Navigator

Salvation Army USA-posted 3 months ago

Full-time • Mid Level

Denver, CO

5,001-10,000 employees

Religious, Grantmaking, Civic, Professional, and Similar Organizations

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The Lead Case Manager provides leadership to the housing focused support services team in Denver Metro Social Services. The lead case manager provides supervision of all case managers and resource case managers in the Denver Metro area. This includes providing oversight for assessments, individual housing plans, and housing first program design for participants to successfully become rehoused in the broader community.

Oversee all case managers, resource navigators, and interns
Assess and develop a best practice re-integration program and case management plan for participants
Develop employment training assistance for participants
Network with and connect appropriate community resources/service
Implement and oversee services that effectively transition individuals experiencing housing displacement to greater self-sufficiency
Manage a limited caseload of complex cases
Establish standardized assessments and housing plans for each person
Keep up-to-date documentation and records of all participants in the program
Produce timely data reports, including outcome measures and quarterly reports for city contracts
Monitor and track financials
Assess need and potential impact of a comprehensive re-integration program for single men experiencing housing displacement
Assist in establishing a basic data analysis of program effectiveness and impact relative to outcome objectives and measures
Develop outreach and recruitment strategy to engage individuals experiencing housing displacement
Establish diverse employment training opportunities for program participants to reduce barriers to housing
Secure external career assessment and guidance services
Promote community partnerships for permanent employment for participants
Initiate networking relationships with community resources and service providers
Encourage coordinated access/connection/linkage for participants with community resources
Participate in community meetings and collaborations
Offer leadership to special projects assigned by Denver Metro Social Services Director

Master's in social work (M.S.W.) with at least 2 years, postgraduate, professional social service experience (L.C.S.W. preferred), preferred
Currently credentialed to provide supervision to M.S.W. candidates according to the State of Colorado, preferred
A Bachelor's degree in a mental health field with at least 3 years case management experience working with individuals with chronic/acute health, mental health needs will be considered
Track record in working with people requiring critical case management experience
1 year experience working with unhoused populations required
Experience with addiction recovery populations is preferred
Must be minimally 21 years of age and possessing a valid in-state Driver's License

Demonstrated history of providing professional, effective case management services
Competent in providing a positive, solution-focused approach to working with troubled program participants
Able to conceptualize, teach and model case management skills, including motivational interviewing and trauma informed care
Experience providing supervision to staff
Desire to serve others by building on their strengths
Competent in working independently within clear parameters in a team environment

Health, vision, dental, life as well as voluntary life and disability insurance
Sick leave benefit - 1 day per month, 12 sick days per year
Vacation benefit - 20 vacation days per year
One floating day off for use
Pension Plan (after one year of continuous service)
Voluntary Tax-Deferred Annuity Plan (403(b) plan)

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