Lead Caregiver Trainer Office Assistant

FirstLight HomeCare of Lansing, MI • Okemos, MI

120d • $40,000 - $42,000

About The Position

We’re looking for two full-time team members to fill a dynamic hybrid role supporting both our caregiving staff and office operations. This salaried position combines approximately 20 hours/week of direct client caregiving and 20 hours/week of office support, training, and on-call coordination. You’ll play a central role in onboarding new caregivers, coordinating weekend and evening coverage, and helping ensure consistent, high-quality care across our Lansing and Brighton territories.

Requirements

• Background in caregiving, training, or office coordination preferred
• Excellent communicator and problem-solver
• Strong multitasking and time management skills
• Proficient with Microsoft Office and scheduling tools (preferably WellSky)
• Reliable transportation and flexibility to travel between coverage areas
• Availability for evenings, weekends, and on-call shifts
• Empathetic, team-oriented, and client-focused

Responsibilities

• Lead onboarding training for new caregivers (2–3 hours per session)
• Conduct meet-and-greets and provide field coaching
• Answer phones and respond to inquiries during evening and weekend shifts
• Assist with scheduling, data entry, file audits, and compliance
• Use WellSky for managing caregiver and client records
• Conduct supervisory visits
• Rotate on-call duties for evenings/weekends
• Respond to caregiver call-offs and urgent client needs
• Collaborate with team members to maintain smooth weekend operations
• Travel as needed between Lansing and Brighton for client visits, caregiver check-ins, and meet-and-greets

Benefits

• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Bonus based on performance

What This Job Offers

• Job Type: Full-time
• Number of Employees: 1,001-5,000 employees