Lead Care Manager - Spanish Speaker MSW

Care Partners•Norwalk, CA

23d•$85,000•Hybrid

About The Position

Care Partners Medicine was created for you – our patients and our healthcare partners. Focused on Transitional Medicine, Cal AIM services, and Primary Care, we strive to make a difference in the changing world of medicine and medically-focused cost containment. Our belief is that care should not be about the “episode”, but rather a longitudinal look at each patient’s historical clinical utilization coupled with the patient’s care goals and social and environmental determinants that affect his/her overall health and patient journey. Seeking an experienced Care Management or Social Services Professional to join our growing Care Management Team! Care Partners Medicine is a multi-faceted healthcare company who serves its patients and employees through our mission, vision, and values of providing care for those in need through Love, Compassion and Empathy. Under the direct supervision of the Enhanced Care Management (ECM) Supervisor the Lead Case Manager (LCM), will provide support to ECM-eligible patients and function as a key member of the interdisciplinary Case Management team. The LCM will maintain his/her own caseload of ECM patients, typically between 30-60 patients depending on location, acuity and other factors. The LCM will be a hybrid-field/office position requiring him/her to meet ECM patients “where they are at,” meaning in-person in their home, or in a safe and practical location within the community. The LCM will provide a wide range of case management services for patients within California Advancing and Innovating Medi-Cal (CalAIM) initiative. Duties include the development of collaborative care management plans with patients, which support patient needs in the areas of physical health, mental health, substance use disorders (SUD), community-based long-term services support, oral health, palliative care, social supports, and social determinants of health. Core ECM activities include but are not limited to, outreach, comprehensive assessment and care management, care coordination, health promotion, comprehensive transitional care, identifying patient support needs, and coordination of and referral to community and social services support.

Requirements

A master's degree in social work
Bilingual Spanish Fluent
Open to field work/commute visiting clients where they are at
2-3 years’ experience providing case management, social services or health care coordination.
Ability to manage a case load of 60 or more.
Must have valid CA driver’s license
Ability to move between sites and perform duties in the field in a variety of settings
Knowledge of or reasonable ability to learn use of Electronic Health Record

Nice To Haves

Experience with Community Outreach and Field-based resource linkage, preferred.
Strong knowledge of local Healthcare, Community and Social Service resources required.
Strong computer skills, including able to easily navigate around health care systems
Bilingual in Spanish preferred

Responsibilities

Provide support to ECM-eligible patients
Function as a key member of the interdisciplinary Case Management team
Maintain his/her own caseload of ECM patients, typically between 30-60 patients depending on location, acuity and other factors
Meet ECM patients “where they are at,” meaning in-person in their home, or in a safe and practical location within the community
Provide a wide range of case management services for patients within California Advancing and Innovating Medi-Cal (CalAIM) initiative
Development of collaborative care management plans with patients, which support patient needs in the areas of physical health, mental health, substance use disorders (SUD), community-based long-term services support, oral health, palliative care, social supports, and social determinants of health.
Outreach, comprehensive assessment and care management, care coordination, health promotion, comprehensive transitional care, identifying patient support needs, and coordination of and referral to community and social services support.

Benefits

Medical, Dental, Vision
401k with employer matching
Voluntary Life
Flex-Spending Account Options Savings
Generous PTO Plan (2 Week PTO) and encouragement to USE IT!
6 holidays
5 sick days
$500 Monthly Car Allowance Stipend every month, Cell Phone, Laptop
Grow & Shine: Work alongside healthcare professionals who mentor and support your career growth.
Open Doors, Open Minds: Transparent leadership that listens and values your voice.
Work-Life Bliss: Team outings, company events, and a commitment to putting you first.
An Office That Feels Like Home: Modern, welcoming, and dog-friendly (as long as Fido’s well-behaved!).